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Latest updates to the Zendesk Subprocessors page

  1. Check
    2 days ago
    No Change Detected
  2. Check
    9 days ago
    Change Detected
    Summary
    - Sub-processor Policy updated to add Forge Technology, Inc. (aka Paragon) and Fireworks.ai, Inc. as new sub-processors, and to update the data hosting location for the existing sub-processor Deepgram Inc.
    Difference
    2%
    Check dated 2026-03-07T13:16:34.000Z thumbnail image
  3. Check
    17 days ago
    No Change Detected
  4. Check
    24 days ago
    Change Detected
    Summary
    Groq, Inc. is added as a Sub-processor for GenAI Functionality. Google LLC is removed as an infrastructure sub-processor for Tymeshift and added as an applicable service-specific sub-processor for Tymeshhift.
    Difference
    0.1%
    Check dated 2026-02-21T03:51:18.000Z thumbnail image
  5. Check
    39 days ago
    Change Detected
    Summary
    The Sub-processor Policy update removes Google LLC as an infrastructure sub-processor for Zendesk WFM (Tymeshift) and adds Google LLC as an applicable service-specific sub-processor for Tymeshift; Groq, Inc. is added as a sub-processor for GenAI Functionality.
    Difference
    0.1%
    Check dated 2026-02-05T23:21:34.000Z thumbnail image
  6. Check
    68 days ago
    Change Detected
    Summary
    Footer copyright year updated from © Zendesk 2025 to © Zendesk 2026; no changes to the Sub-processor Policy text, data processing details, or user-facing functionality. To avoid being alerted by small changes, set an alert condition by clicking below.
    Difference
    0.1%
    Check dated 2026-01-08T01:26:55.000Z thumbnail image
  7. Check
    82 days ago
    Change Detected
    Summary
    Groq, Inc. is added as a sub-processor for GenAI Functionality, and Google LLC is moved to the WFM (Tymeshift) service-specific sub-processor while being removed as an infrastructure sub-processor. The changes reflect updates to data processing and hosting responsibilities within Zendesk's Sub-processor Policy.
    Difference
    2%
    Check dated 2025-12-24T14:42:46.000Z thumbnail image
  8. Check
    126 days ago
    Change Detected
    Summary
    Zendesk updated the Sub-processor Policy to reflect new and revised sub-processors for Contact Center and Innovation Services, and updated data hosting locations and policy effective dates.
    Difference
    3%
    Check dated 2025-11-11T03:28:29.000Z thumbnail image

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