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Latest updates to the Zendesk Subprocessors page

  1. Check
    4 days ago
    Change Detected
    Summary
    Groq, Inc. is added as a Sub-processor for GenAI Functionality. Google LLC is removed as an infrastructure sub-processor for Tymeshift and added as an applicable service-specific sub-processor for Tymeshhift.
    Difference
    0.1%
    Check dated 2026-02-21T03:51:18.000Z thumbnail image
  2. Check
    11 days ago
    No Change Detected
  3. Check
    19 days ago
    Change Detected
    Summary
    The Sub-processor Policy update removes Google LLC as an infrastructure sub-processor for Zendesk WFM (Tymeshift) and adds Google LLC as an applicable service-specific sub-processor for Tymeshift; Groq, Inc. is added as a sub-processor for GenAI Functionality.
    Difference
    0.1%
    Check dated 2026-02-05T23:21:34.000Z thumbnail image
  4. Check
    48 days ago
    Change Detected
    Summary
    Footer copyright year updated from © Zendesk 2025 to © Zendesk 2026; no changes to the Sub-processor Policy text, data processing details, or user-facing functionality. To avoid being alerted by small changes, set an alert condition by clicking below.
    Difference
    0.1%
    Check dated 2026-01-08T01:26:55.000Z thumbnail image
  5. Check
    62 days ago
    Change Detected
    Summary
    Groq, Inc. is added as a sub-processor for GenAI Functionality, and Google LLC is moved to the WFM (Tymeshift) service-specific sub-processor while being removed as an infrastructure sub-processor. The changes reflect updates to data processing and hosting responsibilities within Zendesk's Sub-processor Policy.
    Difference
    2%
    Check dated 2025-12-24T14:42:46.000Z thumbnail image
  6. Check
    106 days ago
    Change Detected
    Summary
    Zendesk updated the Sub-processor Policy to reflect new and revised sub-processors for Contact Center and Innovation Services, and updated data hosting locations and policy effective dates.
    Difference
    3%
    Check dated 2025-11-11T03:28:29.000Z thumbnail image
  7. Check
    142 days ago
    Change Detected
    Summary
    Adds new sub-processors and capabilities (translation, analytics, Klaus QA) and updates hosting/location info; removes older references and some sub-processors. Update reflects expansion in scope and timing of policy changes.
    Difference
    63%
    Check dated 2025-10-06T08:22:54.000Z thumbnail image

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