Question 1

How much does Visualping cost?

Accepted Answer

Visualping starts free: 150 checks a month across 5 pages, at no cost and with no credit card. Paid plans are sold either month-to-month or annually, and annual billing works out cheaper per month. The plan table on this page lists the current price for both billing options alongside the check volume, page limit, and check frequency for every tier. Solutions plans are quoted per deal.

Question 2

What is included in the free plan?

Accepted Answer

The free plan covers 5 pages with 150 checks a month. Sixty minutes is the shortest check interval you can select, and the monthly allowance supports checking all 5 pages about once a day. It includes visual and text change detection, bulk creation and editing within the 5-page limit, Visualping AI change summaries, important-change flagging on every alert, email alerts, webhook delivery, REST API access, the MCP server, Telegram, and n8n. SMS alerts start on the Personal 5K plan. Slack, Microsoft Teams, and Google Sheets are Business features.

Question 3

Is there a free trial, and do I need a credit card?

Accepted Answer

Starting a Business trial gives you 14 days of Business features with no card on file. When it ends, monitoring stops, and we email you before and after. Pick a plan to keep it running. If you don't, the account becomes a free personal account two weeks later. Nothing is ever charged automatically, because there is no card on file.

Question 4

Should I pay monthly or annually?

Accepted Answer

Either works, and you can change later. Month-to-month keeps the most flexibility, while annual billing costs less for the same plan. The plan table on this page shows both prices side by side for every tier. Annual plans are covered by the refund policy too: if you cancel early, unused months are refunded without the annual discount.

Question 5

Do you offer custom plans or volume discounts?

Accepted Answer

Most of our Visualping for Business customers are on tailored plan. A high number of web pages and/or checks often requires for a custom plan, tailored to your unique situation. Contact sales for your custom plan.

Question 6

What is your refund policy?

Accepted Answer

When you purchase an annual plan and you cancel early, we will refund you for unused months without the annual discount, no questions asked. See our friendly refund policy for all the details.

Question 7

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription anytime in your user dashboard, under Account Settings > Profile. Please contact our billing team if you pay by wire transfer.

Question 8

Do checks roll over to the next month?

Accepted Answer

No, checks do not roll-over monthly.

Question 9

What are my payment options?

Accepted Answer

Payments can be made by credit card or PayPal, straight from your user dashboard. You can also pay by wire transfer. Contact us for more information.

Question 10

Can I change my number of checks or pages?

Accepted Answer

Yes, at any time, and directly from your Visualping dashboard. Plan changes are charged on a prorated basis. Contact sales for more information.

Question 11

Can I have different plans for different workspaces?

Accepted Answer

Yes, you can mix and match: For example, you can have two 5k workspaces and one 10k workspace. The only restriction is that your business subscription must be for an amount of $1200/yr, $140/mo, or greater.

Question 12

What happens if I run out of checks or pages?

Accepted Answer

These work differently. If you run out of checks, monitoring pauses until your monthly allowance resets or you move to a larger plan. If you reach your page limit, the pages you already monitor keep running, but you cannot activate another one from your dashboard until you pause a monitor, add pages, or change plans. Your monthly check allowance does not roll over, so unused checks from it do not carry into the next month. Extra checks you buy separately stay on your account.

Question 13

Do all plans include the REST API and MCP server?

Accepted Answer

Yes. Every plan issues API keys, including the free plan, and the MCP server is available on all plans so AI assistants such as ChatGPT and Claude can create and read monitors. There is no separate API allowance: API usage draws on your plan's normal monthly check quota.

Question 14

What is the difference between the personal and business plans?

Accepted Answer

Visualping for Business includes many advanced features to help your team monitor and manage web page changes at scale. The most popular features in Visualping for Business are custom and dedicated support, advanced reports, folders and labels to keep your monitored pages organized, and integrations with popular messaging apps like Slack and Microsoft Teams. Depending on your monitoring needs, our Business plans may be a great fit for your team. Contact us for more information.

Question 15

What is a check?

Accepted Answer

A check happens every time Visualping visits a page to check it for changes. For example: one page, monitored daily, would use up to 31 checks per month. The free plan includes enough checks to monitor its 5 pages about once a day, and every paid plan includes enough to monitor its included pages several times a day.

Question 16

What is a workspace?

Accepted Answer

A Visualping for Business account contains one or more workspaces. A workspace is the central location for all your change alerts, and it's where you and your team can manage your monitored pages using folders, labels, filtering features, and much more. Each workspace has its own pricing plan, incurring a distinct cost. Workspaces include a limited number of monthly checks, pages and users. Depending on your needs, you can purchase one large workspace for your whole team to use, or multiple workspaces for individual employees, teams, projects, or clients.

Question 17

How does adding additional pages to a subscription work?

Accepted Answer

To increase the number of pages you can monitor within a workspace without upgrading the number of checks, page add-ons are available. Additional pages can be allocated across workspaces however you like. Contact us for more information.

Question 18

What level of support is included?

Accepted Answer

All of our plans include low-priority email support, and every paid plan, Personal and Business, can also reach our team over live chat in the app. Our advanced support plans include remote hands (we'll completely take care of setting up and managing your monitored pages for you), guaranteed response times, and training.

Question 19

Can I add more users to a workspace?

Accepted Answer

If you have exceeded the number of users in your workspace, you can add an additional users for just $60/year.

Question 20

Can I benefit from the Business features for less than $1200/yr?

Accepted Answer

No, you need to have a combination of workspace plans, extra pages, and/or support to benefit from the Visualping for Business features. You can subscribe, for example, to one Business 5k workspace for $300 per year but will need to add a support package for and/or extra pages to reach $1200. Contact us to exercise this option.

Question 21

How long is my change history kept?

Accepted Answer

Change history is kept for three months by default. Business accounts can extend retention to one year, and longer retention of five or seven years is available on request.

Question 22

Can Visualping monitor pages behind a login?

Accepted Answer

Yes, on every plan including Free. Add Actions to a monitor to type your username and password and click log in before each check, or record the steps once in the Chrome extension and Visualping replays them. For logins with two-factor authentication or SSO, use the extension's local monitors: they check the page in your own browser, using the session you are already signed in to, whenever Chrome is open.

Includes
Training
Initial onboarding
Dedicated account manager
Periodic account reviews
Remote hands troubleshooting
High-complexity accounts
Support level
Email
Chat
Phone

Plan	Billed monthly	Billed annually	Monthly checks	Pages	Max frequency	Users
Free	$0/mo	Not sold annually	150	5	Every 60 min	1
Personal 1K	$14/mo	$120/yr ($10/mo)	1,000	10	Every 15 min	1
Personal 5K	$35/mo	$300/yr ($25/mo)	5,000	20	Every 5 min	1
Personal 10K	$70/mo	$600/yr ($50/mo)	10,000	40	Every 2 min	1
Business 20K	$140/mo	$1,200/yr ($100/mo)	20,000	200	Every 2 min	5
Business 30K	$210/mo	$1,800/yr ($150/mo)	30,000	300	Every 2 min	7
Business 40K	$280/mo	$2,400/yr ($200/mo)	40,000	400	Every 2 min	9
Business 50K	$350/mo	$3,000/yr ($250/mo)	50,000	500	Every 2 min	11
Solutions	Custom quote. Everything in Business plus Premium AI with custom prompts, custom page and check volumes, and dedicated service.

Feature	Free	Personal	Business
AI change summaries	Unlimited	Unlimited	Unlimited
Important-or-not flag	Every change	Every change	Every change
Actions (log in, click, type, or script before each check)	Included	Included	Included
Chrome extension (record actions in your browser)	Included	Included	Included
Bulk creation and editing (up to your plan's page limit)	Included	Included	Included
Proxies (where checks run from)	Basic	Basic	Basic, Premium on request
Email alerts	Included	Included	Included
Webhooks (and Zapier via webhook)	Included	Included	Included
REST API	Included	Included	Included
MCP server	Included	Included	Included
Telegram	Included	Included	Included
n8n	Included	Included	Included
SMS alerts	Not included	Personal 5K and above	Included
Slack	Not included	Not included	Included
Microsoft Teams	Not included	Not included	Included
Google Sheets	Not included	Not included	Included

Plans & Pricing

ROI in days, not months

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Business features

Support plans

Solutions

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Business features

Support plans

All plans at a glance

Features, alert channels and integrations by plan