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Latest updates to the 3CX Phone System Latest Updates page

  1. Check
    3 days ago
    Change Detected
    Summary
    Added SSL Certificate Manual Update for 3CX FQDNs and SSL Certificates and Chain of Trust; removed 3CX iOS App Beta: Now Supporting iOS 26 and WhatsApp Inbound Calls.
    Difference
    0.2%
    Check dated 2026-02-25T07:33:08.000Z thumbnail image
  2. Check
    10 days ago
    Change Detected
    Summary
    Added IP Phone Firmware Updates, 3CX Android V5.5 Beta (Build 16), 3CX Softphone V5.5 Beta (Build 1095), 3CX iOS App Beta: Now Supporting iOS 26, and WhatsApp Inbound Calls. Deleted entries include V20 Update 8 Final: Leaping Forward with Agentic AI; Intune and Softphone Deployment; VoIP Provider Checker for In-Depth SIP Trunk Analysis; 3CX V20 Update 8 Release Candidate 3; and 3CX BigQuery SQL Agent Powered by Gemini & Google ADK. To avoid being alerted by small changes, set an alert condition by clicking below.
    Difference
    0.2%
    Check dated 2026-02-18T06:56:33.000Z thumbnail image
  3. Check
    16 days ago
    Change Detected
    Summary
    Updated email templates and the CC Architects template, added new OpenAI models, and introduced 3CX V20 Update 8 with build 20.0.8.1109 featuring Agentic AI, Intune and Softphone Deployment, and VoIP Provider Checker for in-depth SIP trunk analysis. Deletions include 3CX V20 Update 8 Release Candidate 2 and transitions such as Moving to 3CX 4SC Basic and the Quick Example for customizing a phone template.
    Difference
    0.4%
    Check dated 2026-02-11T09:18:58.000Z thumbnail image
  4. Check
    24 days ago
    Change Detected
    Summary
    Fixed audio issue when barging into a call while stereo mode is enabled using Opus or PCMU codecs; Hot Desking now retrieves the department phonebook correctly, and the Gateway Service no longer loops to cause high CPU usage during disconnect/reconnect. Updated Deutsche Telekom (CompanyFlex), Twilio, and Destiny Flux templates; retired gemini-2.0-flash-lite in Gemini model handling in favor of gemini-2.5-flash-lite, and removed Windows Softphone V5.4 entry.
    Difference
    0.5%
    Check dated 2026-02-04T05:20:40.000Z thumbnail image
  5. Check
    31 days ago
    Change Detected
    Summary
    Adds and updates several integrations (Dataphone, Plink, Flex Network, Partner Communications) and improves data connectors and performance (MySQL Data Connector, indexing for PostgreSQL, MySQL, and MS SQL Server, CDR post-processing). Also fixes CRM journaling when calls route via IVR to voicemail and resolves transcription timestamps locale issues and timing discrepancies in exported CSV data.
    Difference
    1%
    Check dated 2026-01-28T03:28:24.000Z thumbnail image
  6. Check
    38 days ago
    Change Detected
    Summary
    Added three articles: Transitioning to 3CX 4SC Basic; Customizing a Phone Template - a Quick Example; Windows Softphone V5.4 Now Production Ready. Removed outdated entries: V20 Update 8 Release Candidate; New Firmware Release for Fanvil X210-V2; V20 U8 BETA 2: Handle Calls Like a Boss!
    Difference
    0.2%
    Check dated 2026-01-21T01:20:55.000Z thumbnail image

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