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Latest updates to the 3CX Phone System Latest Updates page

  1. Check
    7 days ago
    Change Detected
    Summary
    The V20 build history now includes Update 10 RC (Build 20.0.10.1716), adding Telco Pack SA support and enabling onboard transcription and Data Connectors for eligible licenses, alongside template updates and fixes. The related-articles list has also been refreshed.
    Difference
    0.8%
    Check dated 2026-10-10T18:07:25.000Z thumbnail image
  2. Check
    14 days ago
    Change Detected
    Summary
    The V20 build history now includes Update 10 Beta release notes covering new SIP trunk providers, restored template-editor features, and fixes for authentication, CRM integrations, and other issues. The related-article links have also been refreshed.
    Difference
    0.7%
    Check dated 2026-10-03T17:16:05.000Z thumbnail image
  3. Check
    21 days ago
    Change Detected
    Summary
    Adds centralized permission management for the 3CX Browser and PWAs, introduces Shared Parking with department-specific music on hold, and adds an Android 5.8 Beta featuring queue management and outbound number choices. Removes entries related to turning call transcripts into AI agent knowledge, backup and recovery marketing copy, and MCP server promotions.
    Difference
    0.3%
    Check dated 2026-09-26T18:39:52.000Z thumbnail image
  4. Check
    28 days ago
    Change Detected
    Summary
    Adds a bug fix for how Call Manager builds displayName from First/Last name when quotes are present, extends push expiry from 7 to 14 days, and introduces AI-related enhancements including choosing OpenAI or xAI Grok to power 3CX AI Agents and turning transcripts into AI agent knowledge. It also adds a Backup & Recovery readiness message and a Get your instant quote CTA.
    Difference
    0.3%
    Check dated 2026-09-19T22:01:33.000Z thumbnail image
  5. Check
    35 days ago
    Change Detected
    Summary
    Adds a HELP entry and documents a number of fixes and improvements across inbound/outbound call reporting, SIP Trunk diagnostics, CRM logs, transcription models, and API integrations. It also updates navigation and related links, reflecting ongoing maintenance and feature refinements.
    Difference
    1.0%
    Check dated 2026-09-12T19:55:30.000Z thumbnail image
  6. Check
    42 days ago
    Change Detected
    Summary
    New features added include native 3CX+ Odoo CRM integration, the option to choose outbound caller ID in V20 Update 10, Programmable Extensions that allow selecting an AI provider, and the ability to choose SendGrid or Zoho as the system email provider. The log also shows removals of older AI-focused entries such as AI agent workflows and related help items.
    Difference
    0.2%
    Check dated 2026-09-05T19:14:34.000Z thumbnail image

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