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Latest updates to the 8x8 Latest Updates page

  1. Check
    28 days ago
    Change Detected
    Summary
    Winter 2026 Update Highlights replaces the Fall 2025 Highlights and adds new sections for Workforce Management, Omnichannel Experiences, and WhatsApp updates. It emphasizes real-time insights and unified agent workflows across the 8x8 platform.
    Difference
    11%
    Check dated 2026-01-28T05:57:22.000Z thumbnail image
  2. Check
    49 days ago
    Change Detected
    Summary
    The Fall 2025 Update Highlights page adds new sections and CTAs (Customer Support, Learn More) and includes a visible contact number (1-866-879-8647). It also removes several legacy capabilities (live voice summaries, email cherry pick, call park, and WhatsApp-related features) to reflect updated offerings.
    Difference
    10%
    Check dated 2026-01-06T22:57:09.000Z thumbnail image
  3. Check
    56 days ago
    Change Detected
    Summary
    Removed the 1-866-879-8647 header phone number; the page continues to display release highlights with other contact options. To avoid being alerted by small changes, set an alert condition by clicking below.
    Difference
    0.2%
    Check dated 2025-12-30T18:36:36.000Z thumbnail image
  4. Check
    71 days ago
    Change Detected
    Summary
    The header CTAs were updated: a phone number (1-866-879-8647) and a 'Request Quote' option were added, and the 'Request Demo' option was removed.
    Difference
    0.3%
    Check dated 2025-12-16T05:39:39.000Z thumbnail image
  5. Check
    113 days ago
    Change Detected
    Summary
    Fall 2025 Update Highlights adds features across 8x8 Engage, Work, and Contact Center, including AI-powered live call summaries, email cherry pick, Viber support, and call parking. It also introduces a new Active Calls report and removes several older devices and integrations.
    Difference
    18%
    Check dated 2025-11-03T13:16:25.000Z thumbnail image
  6. Check
    142 days ago
    Change Detected
    Summary
    The copyright notice was updated to include a specific 2025 date and to replace a generic year mention; the trademarks statement remains but is now more explicitly tied to 8x8, Inc.
    Difference
    3%
    Check dated 2025-10-06T01:53:30.000Z thumbnail image

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