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Latest updates to the 8x8 Latest Updates page

  1. Check
    8 days ago
    Change Detected
    Summary
    The update highlights Spring 2026 additions across Engage, AI Studio, CRM integrations, enhanced analytics, new devices, and privacy features, illustrating a broad expansion of platform capabilities. It also emphasizes improved frontline collaboration and cross-channel messaging enhancements.
    Difference
    3%
    Check dated 2026-06-18T03:22:09.000Z thumbnail image
  2. Check
    149 days ago
    Change Detected
    Summary
    Winter 2026 Update Highlights replaces the Fall 2025 Highlights and adds new sections for Workforce Management, Omnichannel Experiences, and WhatsApp updates. It emphasizes real-time insights and unified agent workflows across the 8x8 platform.
    Difference
    11%
    Check dated 2026-01-28T05:57:22.000Z thumbnail image
  3. Check
    170 days ago
    Change Detected
    Summary
    The Fall 2025 Update Highlights page adds new sections and CTAs (Customer Support, Learn More) and includes a visible contact number (1-866-879-8647). It also removes several legacy capabilities (live voice summaries, email cherry pick, call park, and WhatsApp-related features) to reflect updated offerings.
    Difference
    10%
    Check dated 2026-01-06T22:57:09.000Z thumbnail image
  4. Check
    178 days ago
    Change Detected
    Summary
    Removed the 1-866-879-8647 header phone number; the page continues to display release highlights with other contact options. To avoid being alerted by small changes, set an alert condition by clicking below.
    Difference
    0.2%
    Check dated 2025-12-30T18:36:36.000Z thumbnail image
  5. Check
    192 days ago
    Change Detected
    Summary
    The header CTAs were updated: a phone number (1-866-879-8647) and a 'Request Quote' option were added, and the 'Request Demo' option was removed.
    Difference
    0.3%
    Check dated 2025-12-16T05:39:39.000Z thumbnail image
  6. Check
    235 days ago
    Change Detected
    Summary
    Fall 2025 Update Highlights adds features across 8x8 Engage, Work, and Contact Center, including AI-powered live call summaries, email cherry pick, Viber support, and call parking. It also introduces a new Active Calls report and removes several older devices and integrations.
    Difference
    18%
    Check dated 2025-11-03T13:16:25.000Z thumbnail image

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