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Latest updates to the 8x8 Latest Updates page

  1. Check
    19 days ago
    Change Detected
    Summary
    The page adds a Summer 2026 Update Highlights section detailing AI routing, CRM-native messaging, expanded analytics, app store enhancements, and new device capabilities, illustrating a broad update to the platform's capabilities and workflows.
    Difference
    17%
    Check dated 2026-08-06T16:18:00.000Z thumbnail image
  2. Check
    40 days ago
    Change Detected
    Summary
    The page now includes an expanded set of header and footer navigation items and resources, broadening the navigational structure. Additionally, the previously listed contact phone number in the footer was removed.
    Difference
    22%
    Check dated 2026-07-16T09:07:04.000Z thumbnail image
  3. Check
    55 days ago
    Change Detected
    Summary
    A 'More from 8x8' item was added to the page to offer access to additional content from 8x8. It appears to be a navigational enhancement rather than a change to the update highlights themselves.
    Difference
    0.1%
    Check dated 2026-07-02T05:26:32.000Z thumbnail image
  4. Check
    69 days ago
    Change Detected
    Summary
    The update highlights Spring 2026 additions across Engage, AI Studio, CRM integrations, enhanced analytics, new devices, and privacy features, illustrating a broad expansion of platform capabilities. It also emphasizes improved frontline collaboration and cross-channel messaging enhancements.
    Difference
    3%
    Check dated 2026-06-18T03:22:09.000Z thumbnail image
  5. Check
    210 days ago
    Change Detected
    Summary
    Winter 2026 Update Highlights replaces the Fall 2025 Highlights and adds new sections for Workforce Management, Omnichannel Experiences, and WhatsApp updates. It emphasizes real-time insights and unified agent workflows across the 8x8 platform.
    Difference
    11%
    Check dated 2026-01-28T05:57:22.000Z thumbnail image
  6. Check
    231 days ago
    Change Detected
    Summary
    The Fall 2025 Update Highlights page adds new sections and CTAs (Customer Support, Learn More) and includes a visible contact number (1-866-879-8647). It also removes several legacy capabilities (live voice summaries, email cherry pick, call park, and WhatsApp-related features) to reflect updated offerings.
    Difference
    10%
    Check dated 2026-01-06T22:57:09.000Z thumbnail image

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