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Latest updates to the Calabrio Latest Updates page
- Check6 days agoChange DetectedThe Videos & Webinars page now displays the duration for several webinars (49 MIN, 1 HR 0 MIN, 47 MIN) alongside the content.SummaryDifference0.5%
- Check13 days agoChange DetectedAdded a new webinar title 'Nästa steg för Calabrio WFM: Workforce Intelligence' to the Videos & Webinars page. Removed several duration labels (49 MIN, 1 HR 0 MIN, 47 MIN).SummaryDifference0.8%
- Check20 days agoChange DetectedThe page now features additional content: video durations (49 MIN, 1 HR 0 MIN, 47 MIN) and a new webinar titled 'Voice of the Agent 2025 Reveal'.SummaryDifference0.8%
- Check27 days agoChange DetectedNew webinar/video topics were added: Conversation Intelligence - The Elevated State; Omnichannel QM - The Full Customer Picture; The Transcription Evolution; The Reality of Traditional Quality Management; The Evolution of Contact Center Quality Management (QM) Software. The topic 'Enhancing Customer Experience in Your Contact Center' was removed.SummaryDifference0.4%
- Check35 days agoChange DetectedAdded two new items to the Videos & Webinars page: 'Smarter Scheduling, Stronger Teams: How Pobal Transformed Their Workforce Operations' and '2025 Fall Release'.SummaryDifference0.4%
- Check57 days agoChange DetectedAdded new time duration options (49 MIN, 1 HR 0 MIN, 47 MIN); no deletions observed. This expands available durations but does not modify core content or pricing based on provided data.SummaryDifference1%
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