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Latest updates to the Crisp Latest Updates page

  1. Check
    yesterday
    Change Detected
    Summary
    No additions or deletions are documented for the Crisp Product Update page in the provided data. This means there are no changes to interpret.
    Difference
    0.5%
    Check dated 2026-05-16T00:00:25.000Z thumbnail image
  2. Check
    8 days ago
    Change Detected
    Summary
    The blog listing gains new 2026 posts on agent onboarding and product updates, and several older coaching and AI-skills articles are removed. This shifts the content focus to newer topics while pruning older entries.
    Difference
    4%
    Check dated 2026-05-08T22:03:18.000Z thumbnail image
  3. Check
    16 days ago
    Change Detected
    Summary
    The related articles section was updated to add new 2026-era posts about coaching and AI-enabled customer service, such as 'The Role of a Customer Service Coach in an AI-Driven Team' and 'How to Teach Customer Service Skills in the Age of AI,' while older titles like 'Scale customer support teams' and 'AI Chatbot Cost-Benefit Analysis' were removed.
    Difference
    3%
    Check dated 2026-05-01T10:02:34.000Z thumbnail image
  4. Check
    23 days ago
    Change Detected
    Summary
    Updated the blog resource section with new recommended AI/support articles (including their titles and publish metadata) and corresponding call-to-action/status text, while removing two previously listed article entries and an “away” status.
    Difference
    5%
    Check dated 2026-04-24T05:55:12.000Z thumbnail image
  5. Check
    30 days ago
    Change Detected
    Summary
    Added several blog articles focused on multi-channel support and AI-powered customer service (e.g., WhatsApp guides and cost-reduction insights); removed several churn-related and retention-focused posts.
    Difference
    4%
    Check dated 2026-04-17T02:13:11.000Z thumbnail image
  6. Check
    37 days ago
    Change Detected
    Summary
    New churn-related articles were added to the reading list, including AI Churn Prediction and 10 Effective Strategies to Reduce Customer Churn in SaaS. Several older 2026 posts were removed from the list, such as Spring 2026 - Product Update and 24/7 Support Benchmarks.
    Difference
    4%
    Check dated 2026-04-09T20:52:50.000Z thumbnail image

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