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Latest updates to the Customer.io Latest Updates page

  1. Check
    4 days ago
    Change Detected
    Summary
    The Release Notes page has been updated with August 2026 feature highlights spanning Design Studio, Messaging, AI, Mobile SDK, and Data & Integrations, including UI improvements, new capabilities (per-channel rate limits, geofences, live notifications, reusable knowledge sources, and the agent), and expanded provider support. The update also revises navigation and CTAs to better direct users to docs and the roadmap.
    Difference
    34%
    Check dated 2026-08-15T21:46:56.000Z thumbnail image
  2. Check
    11 days ago
    Change Detected
    Summary
    This release adds per-channel rate limits for automations and API-triggered broadcasts, and a new Wait before continuing journey option to ensure messages are delivered before advancing. It also introduces a range of new features and enhancements across SMS providers, geofencing, live notifications, Design Studio, and AI capabilities.
    Difference
    6%
    Check dated 2026-08-08T16:34:54.000Z thumbnail image
  3. Check
    19 days ago
    Change Detected
    Summary
    The notes announce several new capabilities, including real-time live notifications, support for multiple mobile apps per workspace, and expanded SMS provider options. It also highlights geofences and reusable knowledge sources for LLM actions, signaling a broader, AI-enabled messaging platform.
    Difference
    2%
    Check dated 2026-08-01T13:07:59.000Z thumbnail image
  4. Check
    26 days ago
    Change Detected
    Summary
    The release adds per-channel message limits across email, SMS, push, and webhooks with a 31-day window. It also adds the ability to preserve unsubscribe preferences when merging profiles, enables date-based triggers from custom objects, and introduces a notification inbox to store copies of push notifications.
    Difference
    2%
    Check dated 2026-07-25T08:25:52.000Z thumbnail image
  5. Check
    33 days ago
    Change Detected
    Summary
    This release adds Custom roles to control who can send messages and manage automations, with new permission concepts and related workflow actions; pre-release roles retain their permissions unless updated.
    Difference
    6%
    Check dated 2026-07-18T02:26:38.000Z thumbnail image
  6. Check
    40 days ago
    Change Detected
    Summary
    Release notes now include July 2026 updates such as exiting campaigns via segment or event conditions, a Design Studio review panel to identify and fix issues, and dark mode styling for in-app messages across web and mobile SDKs. At the same time, several older navigation labels were removed or renamed to streamline the page's navigation.
    Difference
    4%
    Check dated 2026-07-10T22:51:06.000Z thumbnail image

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