Stay updated on Customer.io Latest Updates

Sign up to get notified when there's something new on the Customer.io Latest Updates page.
Latest website image capture
Clouds background image

Latest updates to the Customer.io Latest Updates page

  1. Check
    6 days ago
    Change Detected
    Summary
    The release adds per-channel message limits across email, SMS, push, and webhooks with a 31-day window. It also adds the ability to preserve unsubscribe preferences when merging profiles, enables date-based triggers from custom objects, and introduces a notification inbox to store copies of push notifications.
    Difference
    2%
    Check dated 2026-07-25T08:25:52.000Z thumbnail image
  2. Check
    13 days ago
    Change Detected
    Summary
    This release adds Custom roles to control who can send messages and manage automations, with new permission concepts and related workflow actions; pre-release roles retain their permissions unless updated.
    Difference
    6%
    Check dated 2026-07-18T02:26:38.000Z thumbnail image
  3. Check
    20 days ago
    Change Detected
    Summary
    Release notes now include July 2026 updates such as exiting campaigns via segment or event conditions, a Design Studio review panel to identify and fix issues, and dark mode styling for in-app messages across web and mobile SDKs. At the same time, several older navigation labels were removed or renamed to streamline the page's navigation.
    Difference
    4%
    Check dated 2026-07-10T22:51:06.000Z thumbnail image
  4. Check
    27 days ago
    Change Detected
    Summary
    - June 29, 2026: Added a converter tool to migrate emails from the classic drag-and-drop editor to Design Studio, unlocking access to features like global styles and templates. - June 30, 2026: Introduced an optional, workspace-level auto-archive setting to automatically prune unused dynamic segments, with exemptions and the ability to restore archived segments.
    Difference
    0.7%
    Check dated 2026-07-03T20:26:25.000Z thumbnail image
  5. Check
    34 days ago
    Change Detected
    Summary
    Release notes now include three June 2026 entries: a no-code notification inbox for websites, the ability to save and switch between multiple brand variants in Design Studio, and the use of snippets to reference shared content in anonymous in-app messages. These enhancements expand branding flexibility, content reuse, and a no-code setup for messaging workflows.
    Difference
    0.9%
    Check dated 2026-06-26T20:48:42.000Z thumbnail image
  6. Check
    41 days ago
    Change Detected
    Summary
    HubSpot integration setup is simplified with templates for contacts and companies and AI-suggested fields. An in-app debugger has been added to test and troubleshoot in-app messages directly on your site.
    Difference
    2%
    Check dated 2026-06-19T17:37:29.000Z thumbnail image

Stay in the know with updates to Customer.io Latest Updates

Enter your email address, and we'll notify you when there's something new on the Customer.io Latest Updates page.