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Latest updates to the Customer.io Latest Updates page
- Check2 days agoChange DetectedAdds AI-driven behavioral insights and advanced reporting capabilities to the release notes, illustrating a significant feature upgrade. Removes and reorganizes some navigation elements, changing how users access docs and multi-account information.SummaryDifference1%

- Check9 days agoNo Change Detected
- Check16 days agoChange DetectedIntroduces documentation for transactional WhatsApp messaging via the API and enhanced delay controls in automations (Wait Until with multiple delays and nested groups). The update reflects new feature capabilities documented in the release notes.SummaryDifference4%

- Check23 days agoChange DetectedSlack integration with an AI-enabled agent is rolling out to accounts (through Aug 22), enabling in-Slack data queries and collaborative messaging. Additionally, you can now send in-app messages across multiple mobile apps within a single workspace, reducing the need for separate workspaces.SummaryDifference4%

- Check30 days agoChange DetectedThe Release Notes page has been updated with August 2026 feature highlights spanning Design Studio, Messaging, AI, Mobile SDK, and Data & Integrations, including UI improvements, new capabilities (per-channel rate limits, geofences, live notifications, reusable knowledge sources, and the agent), and expanded provider support. The update also revises navigation and CTAs to better direct users to docs and the roadmap.SummaryDifference34%

- Check37 days agoChange DetectedThis release adds per-channel rate limits for automations and API-triggered broadcasts, and a new Wait before continuing journey option to ensure messages are delivered before advancing. It also introduces a range of new features and enhancements across SMS providers, geofencing, live notifications, Design Studio, and AI capabilities.SummaryDifference6%

- Check44 days agoChange DetectedThe notes announce several new capabilities, including real-time live notifications, support for multiple mobile apps per workspace, and expanded SMS provider options. It also highlights geofences and reusable knowledge sources for LLM actions, signaling a broader, AI-enabled messaging platform.SummaryDifference2%

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