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Latest updates to the Customer.io Latest Updates page

  1. Check
    2 days ago
    No Change Detected
  2. Check
    9 days ago
    Change Detected
    Summary
    Introduces Wait Until to hold journeys until object or relationship conditions are true, enabling time-based automation for orders, subscriptions, and appointments. The release also covers provisioning an account on activation and sending reminders based on important dates and times (for example, appointment.starts_at or order status).
    Difference
    1.0%
    Check dated 2025-12-30T22:51:33.000Z thumbnail image
  3. Check
    16 days ago
    Change Detected
    Summary
    December 2025 release notes add UI improvements, such as moving in-app display settings to the right sidebar, and new admin features like Audit Logs and custom roles. They also describe Help & Support redesigns with easier access and new videos.
    Difference
    3%
    Check dated 2025-12-23T21:09:05.000Z thumbnail image
  4. Check
    23 days ago
    Change Detected
    Summary
    Added notes on managing workspace access with custom roles for Premium/Enterprise, including admin-only role creation and assignment, and related UI settings in Account Settings.
    Difference
    2%
    Check dated 2025-12-16T18:52:00.000Z thumbnail image
  5. Check
    30 days ago
    Change Detected
    Summary
    Added: throttle webhook actions with random delays and the ability to hold people in randomized delays to avoid endpoint overload and simplify workflows. Deleted: older campaign builder and admin features with related setup prompts (e.g., SCIM 2.0 auto-provisioning and redesigned campaign builder notes).
    Difference
    3%
    Check dated 2025-12-09T16:29:32.000Z thumbnail image
  6. Check
    44 days ago
    Change Detected
    Summary
    Sticky notes can now be attached to actions in workflows and move with the items when you rearrange the workflow. This improves documentation and collaboration for campaign builders.
    Difference
    0.6%
    Check dated 2025-11-25T10:51:55.000Z thumbnail image
  7. Check
    52 days ago
    Change Detected
    Summary
    Release Notes now includes new AI features and geolocation data collection, with updated descriptions of AI capabilities (AI Assistant, segment/campaign details) and related improvements. Minor wording adjustments remove outdated phrasing and clarify how geolocation data is captured and used.
    Difference
    3%
    Check dated 2025-11-18T06:57:46.000Z thumbnail image

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