Stay updated on Customer.io Latest Updates

Sign up to get notified when there's something new on the Customer.io Latest Updates page.
Latest website image capture
Clouds background image

Latest updates to the Customer.io Latest Updates page

  1. Check
    7 days ago
    Change Detected
    Summary
    WhatsApp messaging is now supported natively in Customer.io, using templates created in your Facebook/WhatsApp Business Account to send messages. Previously, sending WhatsApp messages required a third-party provider.
    Difference
    4%
    Check dated 2026-02-18T07:29:32.000Z thumbnail image
  2. Check
    14 days ago
    No Change Detected
  3. Check
    21 days ago
    Change Detected
    Difference
    0.7%
    Check dated 2026-02-04T04:43:21.000Z thumbnail image
  4. Check
    28 days ago
    Change Detected
    Summary
    The January 21–26, 2026 release notes announce Design Studio enhancements such as saving and editing components from the visual editor, creating reusable custom components, and bulk editing across components. They also add journey attributes for storing collection data in workflows, enhance webhook reuse, and introduce image optimization in Design Studio, along with support for forms with text inputs.
    Difference
    3%
    Check dated 2026-01-28T02:54:45.000Z thumbnail image
  5. Check
    35 days ago
    Change Detected
    Summary
    New webhook configurations enable admin-only setup and pre-configured access with hidden credentials, along with centralized updates and easier scaling. Design Studio gains multi-component editing and AI-generated subject lines, while legacy Segment/webhook references are removed.
    Difference
    4%
    Check dated 2026-01-21T00:42:28.000Z thumbnail image
  6. Check
    56 days ago
    Change Detected
    Summary
    Introduces Wait Until to hold journeys until object or relationship conditions are true, enabling time-based automation for orders, subscriptions, and appointments. The release also covers provisioning an account on activation and sending reminders based on important dates and times (for example, appointment.starts_at or order status).
    Difference
    1.0%
    Check dated 2025-12-30T22:51:33.000Z thumbnail image
  7. Check
    63 days ago
    Change Detected
    Summary
    December 2025 release notes add UI improvements, such as moving in-app display settings to the right sidebar, and new admin features like Audit Logs and custom roles. They also describe Help & Support redesigns with easier access and new videos.
    Difference
    3%
    Check dated 2025-12-23T21:09:05.000Z thumbnail image

Stay in the know with updates to Customer.io Latest Updates

Enter your email address, and we'll notify you when there's something new on the Customer.io Latest Updates page.