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Latest updates to the Customer.io Latest Updates page

  1. Check
    4 days ago
    Change Detected
    Summary
    The January 21–26, 2026 release notes announce Design Studio enhancements such as saving and editing components from the visual editor, creating reusable custom components, and bulk editing across components. They also add journey attributes for storing collection data in workflows, enhance webhook reuse, and introduce image optimization in Design Studio, along with support for forms with text inputs.
    Difference
    3%
    Check dated 2026-01-28T02:54:45.000Z thumbnail image
  2. Check
    11 days ago
    Change Detected
    Summary
    New webhook configurations enable admin-only setup and pre-configured access with hidden credentials, along with centralized updates and easier scaling. Design Studio gains multi-component editing and AI-generated subject lines, while legacy Segment/webhook references are removed.
    Difference
    4%
    Check dated 2026-01-21T00:42:28.000Z thumbnail image
  3. Check
    32 days ago
    Change Detected
    Summary
    Introduces Wait Until to hold journeys until object or relationship conditions are true, enabling time-based automation for orders, subscriptions, and appointments. The release also covers provisioning an account on activation and sending reminders based on important dates and times (for example, appointment.starts_at or order status).
    Difference
    1.0%
    Check dated 2025-12-30T22:51:33.000Z thumbnail image
  4. Check
    39 days ago
    Change Detected
    Summary
    December 2025 release notes add UI improvements, such as moving in-app display settings to the right sidebar, and new admin features like Audit Logs and custom roles. They also describe Help & Support redesigns with easier access and new videos.
    Difference
    3%
    Check dated 2025-12-23T21:09:05.000Z thumbnail image
  5. Check
    46 days ago
    Change Detected
    Summary
    Added notes on managing workspace access with custom roles for Premium/Enterprise, including admin-only role creation and assignment, and related UI settings in Account Settings.
    Difference
    2%
    Check dated 2025-12-16T18:52:00.000Z thumbnail image
  6. Check
    53 days ago
    Change Detected
    Summary
    Added: throttle webhook actions with random delays and the ability to hold people in randomized delays to avoid endpoint overload and simplify workflows. Deleted: older campaign builder and admin features with related setup prompts (e.g., SCIM 2.0 auto-provisioning and redesigned campaign builder notes).
    Difference
    3%
    Check dated 2025-12-09T16:29:32.000Z thumbnail image

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