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Latest updates to the Customer.io Latest Updates page

  1. Check
    4 days ago
    No Change Detected
  2. Check
    11 days ago
    Change Detected
    Summary
    Introduces documentation for transactional WhatsApp messaging via the API and enhanced delay controls in automations (Wait Until with multiple delays and nested groups). The update reflects new feature capabilities documented in the release notes.
    Difference
    4%
    Check dated 2026-08-29T19:59:50.000Z thumbnail image
  3. Check
    17 days ago
    Change Detected
    Summary
    Slack integration with an AI-enabled agent is rolling out to accounts (through Aug 22), enabling in-Slack data queries and collaborative messaging. Additionally, you can now send in-app messages across multiple mobile apps within a single workspace, reducing the need for separate workspaces.
    Difference
    4%
    Check dated 2026-08-22T21:58:12.000Z thumbnail image
  4. Check
    24 days ago
    Change Detected
    Summary
    The Release Notes page has been updated with August 2026 feature highlights spanning Design Studio, Messaging, AI, Mobile SDK, and Data & Integrations, including UI improvements, new capabilities (per-channel rate limits, geofences, live notifications, reusable knowledge sources, and the agent), and expanded provider support. The update also revises navigation and CTAs to better direct users to docs and the roadmap.
    Difference
    34%
    Check dated 2026-08-15T21:46:56.000Z thumbnail image
  5. Check
    32 days ago
    Change Detected
    Summary
    This release adds per-channel rate limits for automations and API-triggered broadcasts, and a new Wait before continuing journey option to ensure messages are delivered before advancing. It also introduces a range of new features and enhancements across SMS providers, geofencing, live notifications, Design Studio, and AI capabilities.
    Difference
    6%
    Check dated 2026-08-08T16:34:54.000Z thumbnail image
  6. Check
    39 days ago
    Change Detected
    Summary
    The notes announce several new capabilities, including real-time live notifications, support for multiple mobile apps per workspace, and expanded SMS provider options. It also highlights geofences and reusable knowledge sources for LLM actions, signaling a broader, AI-enabled messaging platform.
    Difference
    2%
    Check dated 2026-08-01T13:07:59.000Z thumbnail image
  7. Check
    46 days ago
    Change Detected
    Summary
    The release adds per-channel message limits across email, SMS, push, and webhooks with a 31-day window. It also adds the ability to preserve unsubscribe preferences when merging profiles, enables date-based triggers from custom objects, and introduces a notification inbox to store copies of push notifications.
    Difference
    2%
    Check dated 2026-07-25T08:25:52.000Z thumbnail image

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