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Latest updates to the Customer.io Latest Updates page

  1. Check
    4 days ago
    Change Detected
    Summary
    This release adds Custom roles to control who can send messages and manage automations, with new permission concepts and related workflow actions; pre-release roles retain their permissions unless updated.
    Difference
    6%
    Check dated 2026-07-18T02:26:38.000Z thumbnail image
  2. Check
    11 days ago
    Change Detected
    Summary
    Release notes now include July 2026 updates such as exiting campaigns via segment or event conditions, a Design Studio review panel to identify and fix issues, and dark mode styling for in-app messages across web and mobile SDKs. At the same time, several older navigation labels were removed or renamed to streamline the page's navigation.
    Difference
    4%
    Check dated 2026-07-10T22:51:06.000Z thumbnail image
  3. Check
    18 days ago
    Change Detected
    Summary
    - June 29, 2026: Added a converter tool to migrate emails from the classic drag-and-drop editor to Design Studio, unlocking access to features like global styles and templates. - June 30, 2026: Introduced an optional, workspace-level auto-archive setting to automatically prune unused dynamic segments, with exemptions and the ability to restore archived segments.
    Difference
    0.7%
    Check dated 2026-07-03T20:26:25.000Z thumbnail image
  4. Check
    25 days ago
    Change Detected
    Summary
    Release notes now include three June 2026 entries: a no-code notification inbox for websites, the ability to save and switch between multiple brand variants in Design Studio, and the use of snippets to reference shared content in anonymous in-app messages. These enhancements expand branding flexibility, content reuse, and a no-code setup for messaging workflows.
    Difference
    0.9%
    Check dated 2026-06-26T20:48:42.000Z thumbnail image
  5. Check
    32 days ago
    Change Detected
    Summary
    HubSpot integration setup is simplified with templates for contacts and companies and AI-suggested fields. An in-app debugger has been added to test and troubleshoot in-app messages directly on your site.
    Difference
    2%
    Check dated 2026-06-19T17:37:29.000Z thumbnail image
  6. Check
    39 days ago
    Change Detected
    Summary
    Adds the ability to collect plain text feedback from anonymous visitors within anonymous messages. Introduces a configurable color scheme with system preference, light mode, or dark mode for all workspaces.
    Difference
    0.6%
    Check dated 2026-06-12T16:16:08.000Z thumbnail image

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