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Latest updates to the eDesk (formerly xSellco) Latest Updates page

  1. Check
    6 days ago
    Change Detected
    Summary
    eDesk Updates introduces multiple feature updates and new integrations, including Brands improvements, Otto integration, AI knowledge-gap article creation, a Mark as Important action, Facebook Comment Deletion, Custom Field Views, Base.com integration, TikTok Last Update Filters, and a Custom Order Fields Report. These changes expand cross-channel data handling and automation for agents.
    Difference
    15%
    Check dated 2026-06-19T17:42:57.000Z thumbnail image
  2. Check
    13 days ago
    Change Detected
    Summary
    New update entries were added to the eDesk Updates page, including AI knowledge-gap auto-generation with article creation and related details, along with several feature updates noted in the feed. The update also removes the Shopware (v6) product feed integration.
    Difference
    13%
    Check dated 2026-06-12T11:23:11.000Z thumbnail image
  3. Check
    21 days ago
    Change Detected
    Summary
    The Updates list now includes four new entries dated 16 days ago, 21 days ago, 24 days ago, and 2 months ago, while four older entries dated 9 days ago, 14 days ago, 17 days ago, and 25 days ago have been removed, indicating fresh content and feed cleanup.
    Difference
    3%
    Check dated 2026-06-05T08:28:46.000Z thumbnail image
  4. Check
    28 days ago
    Change Detected
    Summary
    The updates page gained new entries highlighting features such as Custom Field Views, Base.com Integration, TikTok Last Update Filters, Custom Order Fields, and Facebook - Public Post Improvements, while older entries were removed to reflect current highlights.
    Difference
    2%
    Check dated 2026-05-29T05:58:50.000Z thumbnail image
  5. Check
    35 days ago
    Change Detected
    Summary
    New features and integrations were added, including Custom Field Views to filter displayed fields, a Base.com integration for syncing order data, TikTok Last Update Filters for ticket routing, and a Custom Order Fields Report to analyze custom data points. Some older items were removed from the list, including Rakuten tracking references, API token expiry controls, and product feed support for BigCommerce and Magento, as well as The Range marketplace.
    Difference
    15%
    Check dated 2026-05-22T04:50:09.000Z thumbnail image
  6. Check
    42 days ago
    Change Detected
    Summary
    The update feed’s time labels have been refreshed, adding newer stamps such as 23 days ago and 27 days ago. Older stamps like 16 days ago, 20 days ago, and 24 days ago were removed from view, indicating a refreshed feed order.
    Difference
    3%
    Check dated 2026-05-14T22:59:13.000Z thumbnail image

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