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Latest updates to the eDesk (formerly xSellco) Latest Updates page

  1. Check
    5 days ago
    Change Detected
    Summary
    The page updated its relative timestamp annotations by adding and removing phrases like '23 days ago' and 'about 2 months ago', which changes how recently each update appears without altering the actual update text.
    Difference
    2%
    Check dated 2026-07-10T23:44:41.000Z thumbnail image
  2. Check
    12 days ago
    Change Detected
    Summary
    The updates feed now includes multiple new items such as Brands improvements, Otto integration, AI knowledge gap filling, and several feature enhancements (Mark as Important for Message Rules, Facebook Comment Deletion, Custom Field Views, Base.com integration, TikTok Last Update Filters). Additional updates include Custom Order Fields Report, signaling continued improvements to data handling and workflow controls.
    Difference
    2%
    Check dated 2026-07-03T21:44:00.000Z thumbnail image
  3. Check
    19 days ago
    Change Detected
    Summary
    The page announces a series of new features and integrations, such as AI-generated knowledge base articles, the Mark as Important rule for tickets, Facebook Comment Deletion, and Custom Field Views. It also highlights new integrations with Otto and Base.com, along with UI enhancements like TikTok Last Update Filters and Custom Order Fields Reports, reflecting ongoing enhancements to how teams manage tickets and data.
    Difference
    2%
    Check dated 2026-06-26T20:50:00.000Z thumbnail image
  4. Check
    26 days ago
    Change Detected
    Summary
    eDesk Updates introduces multiple feature updates and new integrations, including Brands improvements, Otto integration, AI knowledge-gap article creation, a Mark as Important action, Facebook Comment Deletion, Custom Field Views, Base.com integration, TikTok Last Update Filters, and a Custom Order Fields Report. These changes expand cross-channel data handling and automation for agents.
    Difference
    15%
    Check dated 2026-06-19T17:42:57.000Z thumbnail image
  5. Check
    34 days ago
    Change Detected
    Summary
    New update entries were added to the eDesk Updates page, including AI knowledge-gap auto-generation with article creation and related details, along with several feature updates noted in the feed. The update also removes the Shopware (v6) product feed integration.
    Difference
    13%
    Check dated 2026-06-12T11:23:11.000Z thumbnail image
  6. Check
    41 days ago
    Change Detected
    Summary
    The Updates list now includes four new entries dated 16 days ago, 21 days ago, 24 days ago, and 2 months ago, while four older entries dated 9 days ago, 14 days ago, 17 days ago, and 25 days ago have been removed, indicating fresh content and feed cleanup.
    Difference
    3%
    Check dated 2026-06-05T08:28:46.000Z thumbnail image

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