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- ChecktodayChange DetectedThe page has shifted its focus from discussing the transition from automation to orchestration in AI-powered customer experience (CX) to a more general statement about the future of AI-powered CX.SummaryDifference2%
- Check8 days agoChange DetectedThe page has shifted focus from discussing AI's potential in contact centers to exploring the transition from automation to orchestration in customer experience, emphasizing AI's role in enhancing personalization and efficiency.SummaryDifference16%
- Check15 days agoNo Change Detected
- Check22 days agoNo Change Detected
- Check36 days agoChange DetectedThe web page now includes a feature that opens links in a new tab.SummaryDifference2%
- Check51 days agoChange DetectedThe latest update highlights the 2025 Aragon Research Globe for AI Agent Platforms, emphasizing advancements in Generative AI and conversational AI that enhance customer interactions, while the previous version focused on the 2023 report and the importance of Conversational AI.SummaryDifference5%
- Check87 days agoChange DetectedThe copyright year has been updated from 2024 to 2025.SummaryDifference0.3%
- Check101 days agoChange DetectedAvaya has introduced its AI-driven Experience Platform aimed at enhancing customer and employee interactions, while also emphasizing its role in driving business growth and innovation without disrupting existing operations.SummaryDifference100%
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