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- Check6 days agoChange DetectedThe page has shifted focus from discussing AI's potential in contact centers to exploring the transition from automation to orchestration in customer experience, emphasizing AI's role in enhancing personalization and efficiency.SummaryDifference16%
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- Check35 days agoChange DetectedThe web page now includes a feature that opens links in a new tab.SummaryDifference2%
- Check42 days agoChange DetectedThe web page has removed an error message indicating a backend connection timeout, which may improve user experience by eliminating confusion caused by technical issues.SummaryDifference3%
- Check49 days agoChange DetectedThe website has added new error messages related to backend unavailability and a detailed report on advancements in AI Agent Platforms for Intelligent Contact Centers, while removing an older version of the report from 2023.SummaryDifference8%
- Check85 days agoChange DetectedThe copyright year has been updated to 2025, and the welcome message with language selection options has been removed.SummaryDifference4%
- Check93 days agoChange DetectedAvaya.com has added a language selection feature, allowing users to choose between English and French to access relevant products, pricing, and promotions.SummaryDifference3%
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