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Latest updates to the eGain Latest Updates page

  1. Check
    4 days ago
    Change Detected
    Summary
    A new press release entry is added to the News page announcing eGain's presentation at the Oppenheimer 29th Annual Technology, Internet and Communications Conference on August 11, 2026. This update expands the News section with a new press release and conference event details.
    Difference
    0.4%
    Check dated 2026-08-01T10:54:10.000Z thumbnail image
  2. Check
    11 days ago
    Change Detected
    Summary
    New News page entries highlight Gartner's First-Ever Magic Quadrant leadership for Customer Service Knowledge Management Systems and related press releases with July 20 and July 22 dates, along with a COUNTRY Financial award mention. These additions place notable recognitions and coverage within the site’s news feed.
    Difference
    2%
    Check dated 2026-07-25T06:38:35.000Z thumbnail image
  3. Check
    18 days ago
    No Change Detected
  4. Check
    25 days ago
    Change Detected
    Summary
    It adds a KMWorld listing and an AI 100 Trailblazer feature dated July 6, 2026 to the July 2026 News section. This update expands the page's coverage of press and industry recognition.
    Difference
    0.4%
    Check dated 2026-07-10T22:42:53.000Z thumbnail image
  5. Check
    39 days ago
    Change Detected
    Summary
    Adds a welcome prompt and two June 2026 news items to the News page, including a press release about AI Agent for Zoom Contact Center and another release announcing the End of Ungoverned Healthcare AI, indicating new updates surface on the site.
    Difference
    0.6%
    Check dated 2026-06-26T20:09:51.000Z thumbnail image
  6. Check
    46 days ago
    Change Detected
    Summary
    A new news item announces the joint Deloitte research on the $9 trillion knowledge crisis, dated June 18, 2026, expanding the coverage of AI and knowledge management. Older 2024 press releases have been removed from the News list.
    Difference
    6%
    Check dated 2026-06-19T17:42:34.000Z thumbnail image
  7. Check
    54 days ago
    Change Detected
    Summary
    The News page banner now indicates that the user is viewing the latest news from eGain rather than simply being on the News page. This clarifies the page context for visitors and aligns the greeting with current branding.
    Difference
    0.1%
    Check dated 2026-06-12T12:46:34.000Z thumbnail image

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