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Latest updates to the Gainsight Subprocessors page

  1. Check
    7 days ago
    Change Detected
    Summary
    - Last Updated date on the page updated to December 2025. - The ST sub-processor (Staircase AI) and several Twilio-related contact details and office information (privacy@twilio.com, Chief Privacy Officer, Amy Holcroft, United States, San Francisco address 101 Spear Street, Suite 150) were removed, along with mentions of Usage analytics and Segment Analytics.
    Difference
    1.0%
    Check dated 2025-12-09T01:26:39.000Z thumbnail image
  2. Check
    14 days ago
    No Change Detected
  3. Check
    21 days ago
    No Change Detected
  4. Check
    42 days ago
    Change Detected
    Summary
    Header/footer navigation and site-wide links were added, while a large set of sub-page navigation items was removed, resulting in a simplified navigation; the Sub-Processors content itself remains unchanged. To avoid being alerted by small changes, set an alert condition by clicking below.
    Difference
    3%
    Check dated 2025-11-03T12:38:38.000Z thumbnail image
  5. Check
    64 days ago
    Change Detected
    Summary
    Updated sub-processor roster and service mappings; shifted last updated date to October 2025; removed some processors (LogRocket, Intercom, Heap) and added Retell AI, Google Cloud, Twilio, expanding coverage across services.
    Difference
    8%
    Check dated 2025-10-13T02:57:37.000Z thumbnail image
  6. Check
    78 days ago
    Change Detected
    Summary
    Added Gainsight CC Terms & Conditions, Service Level Agreement, and Data Processing Addendum (DPA). These introduce formal contractual and data handling terms to the page.
    Difference
    0.9%
    Check dated 2025-09-28T10:45:28.000Z thumbnail image
  7. Check
    114 days ago
    Change Detected
    Summary
    The web page has undergone significant changes with the removal of key content elements, specifically the deletions of CE, CS, PX, and ST, which may impact the overall information provided to users.
    Difference
    0.1%
    Check dated 2025-08-23T14:24:20.000Z thumbnail image
  8. Check
    171 days ago
    Change Detected
    Summary
    The web page has added an Accessibility Statement for Gainsight CC and a general Accessibility section, while removing specific details about Heroku, including its description and contact information for the Data Privacy Officer.
    Difference
    2%
    Check dated 2025-06-27T15:51:51.000Z thumbnail image

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