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Latest updates to the Gainsight Subprocessors page

  1. Check
    6 days ago
    No Change Detected
  2. Check
    13 days ago
    No Change Detected
  3. Check
    20 days ago
    Change Detected
    Summary
    Anthropic, PBC is added as a sub-processor (AI model provider and hosting for Generative AI features) with its DPO contact and US address included on the Sub-Processors page; the update also notes related navigation changes (Terms & Policies Home) and the Delete my personal data option.
    Difference
    0.9%
    Check dated 2026-09-26T17:35:06.000Z thumbnail image
  4. Check
    27 days ago
    Change Detected
    Summary
    The Sub-Processors page shows minor textual updates, including renaming typos in Staircase AI and Atlas AI entries and the addition of the AINS item, as well as a new Delete My Personal Data entry; the substantive list of sub-processors remains the same.
    Difference
    0.2%
    Check dated 2026-09-19T19:12:55.000Z thumbnail image
  5. Check
    41 days ago
    Change Detected
    Summary
    The Sub-Processors page now lists additional sub-processors (Movate, Staircase AI, and Gainsight Group affiliates) and includes updated contact details and processing locations. It also updates the 'Last Updated' timestamp to September 2026, reflecting expanded data-processing relationships disclosed on the page.
    Difference
    3%
    Check dated 2026-09-05T19:08:26.000Z thumbnail image
  6. Check
    55 days ago
    Change Detected
    Summary
    Zight, Inc. has been added as a sub-processor on the Sub-Processers page, including its contact email, address, and a description of screen recording and screenshot services used to support Zendesk tickets.
    Difference
    0.7%
    Check dated 2026-08-22T21:42:59.000Z thumbnail image
  7. Check
    76 days ago
    Change Detected
    Summary
    Boomi, LP is added as the sub-processor for Gainsight CS, with Boomi’s contact information, address, and an updated Last Updated line. Rivery Technologies LTD. contact details and address are removed.
    Difference
    2%
    Check dated 2026-08-01T14:30:02.000Z thumbnail image
  8. Check
    112 days ago
    Change Detected
    Summary
    Grafana Labs (Raintank, Inc. d/b/a Grafana Labs) has been added as a sub-processor for Application Monitoring. The entry includes the privacy contact Ann Staggs (Head of Privacy) in the United States, located at 165 Broadway, 23rd Floor, New York, NY 10006, and email ann.staggs@grafana.com.
    Difference
    0.9%
    Check dated 2026-06-26T23:29:15.000Z thumbnail image

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