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Latest updates to the Gainsight Subprocessors page

  1. Check
    6 days ago
    No Change Detected
  2. Check
    13 days ago
    Change Detected
    Summary
    Grafana Labs (Raintank, Inc. d/b/a Grafana Labs) has been added as a sub-processor for Application Monitoring. The entry includes the privacy contact Ann Staggs (Head of Privacy) in the United States, located at 165 Broadway, 23rd Floor, New York, NY 10006, and email ann.staggs@grafana.com.
    Difference
    0.9%
    Check dated 2026-06-26T23:29:15.000Z thumbnail image
  3. Check
    20 days ago
    No Change Detected
  4. Check
    27 days ago
    No Change Detected
  5. Check
    42 days ago
    Change Detected
    Summary
    Sub-Processors list updated to include Gainsight Customer Platform and remove Gainsight CustomerOS. This reflects a shift in the product offerings that are processed by sub-processors and should be reflected in related privacy and vendor notices.
    Difference
    0.1%
    Check dated 2026-05-29T07:40:47.000Z thumbnail image
  6. Check
    63 days ago
    Change Detected
    Summary
    Skilljar by Gainsight (SJ) is added to the sub-processor list for multiple services, and Atlas AI Agents (AT) is removed from the list. This reflects updated data processing arrangements across Gainsight's offerings.
    Difference
    0.1%
    Check dated 2026-05-08T00:17:40.000Z thumbnail image
  7. Check
    70 days ago
    Change Detected
    Summary
    Sub-Processors list updated with new entries (AI Model Provider—AWS Bedrock; Gainsight Sp. z.o.o. (f/k/a Northpass Sp. z.o.o.)) and removals (Northpass Sp. z.o.o. under CC/CE). Privacy governance contacts expanded with a new Associate General Counsel, Enterprise Risk; contact details for Greg Luloff and the Seattle address were added, and the Last Updated date changed to April 2026.
    Difference
    3%
    Check dated 2026-04-30T17:41:41.000Z thumbnail image
  8. Check
    85 days ago
    Change Detected
    Summary
    Added hello@gainsight.com as a contact email on the Sub-Processors page.
    Difference
    0.1%
    Check dated 2026-04-16T10:30:27.000Z thumbnail image
  9. Check
    120 days ago
    Change Detected
    Summary
    Gainsight CustomerOS was added to the sub-processors list and Gainsight Customer OS was removed, updating the naming in the documentation.
    Difference
    0.1%
    Check dated 2026-03-11T14:41:42.000Z thumbnail image

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