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Latest updates to the Gainsight Subprocessors page

  1. Check
    3 days ago
    Change Detected
    Summary
    The Sub-Processors page now lists additional sub-processors (Movate, Staircase AI, and Gainsight Group affiliates) and includes updated contact details and processing locations. It also updates the 'Last Updated' timestamp to September 2026, reflecting expanded data-processing relationships disclosed on the page.
    Difference
    3%
    Check dated 2026-09-05T19:08:26.000Z thumbnail image
  2. Check
    10 days ago
    No Change Detected
  3. Check
    17 days ago
    Change Detected
    Summary
    Zight, Inc. has been added as a sub-processor on the Sub-Processers page, including its contact email, address, and a description of screen recording and screenshot services used to support Zendesk tickets.
    Difference
    0.7%
    Check dated 2026-08-22T21:42:59.000Z thumbnail image
  4. Check
    24 days ago
    No Change Detected
  5. Check
    38 days ago
    Change Detected
    Summary
    Boomi, LP is added as the sub-processor for Gainsight CS, with Boomi’s contact information, address, and an updated Last Updated line. Rivery Technologies LTD. contact details and address are removed.
    Difference
    2%
    Check dated 2026-08-01T14:30:02.000Z thumbnail image
  6. Check
    74 days ago
    Change Detected
    Summary
    Grafana Labs (Raintank, Inc. d/b/a Grafana Labs) has been added as a sub-processor for Application Monitoring. The entry includes the privacy contact Ann Staggs (Head of Privacy) in the United States, located at 165 Broadway, 23rd Floor, New York, NY 10006, and email ann.staggs@grafana.com.
    Difference
    0.9%
    Check dated 2026-06-26T23:29:15.000Z thumbnail image
  7. Check
    103 days ago
    Change Detected
    Summary
    Sub-Processors list updated to include Gainsight Customer Platform and remove Gainsight CustomerOS. This reflects a shift in the product offerings that are processed by sub-processors and should be reflected in related privacy and vendor notices.
    Difference
    0.1%
    Check dated 2026-05-29T07:40:47.000Z thumbnail image
  8. Check
    124 days ago
    Change Detected
    Summary
    Skilljar by Gainsight (SJ) is added to the sub-processor list for multiple services, and Atlas AI Agents (AT) is removed from the list. This reflects updated data processing arrangements across Gainsight's offerings.
    Difference
    0.1%
    Check dated 2026-05-08T00:17:40.000Z thumbnail image

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