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Latest updates to the Help Scout Latest Updates page

  1. Check
    6 days ago
    No Change Detected
  2. Check
    13 days ago
    No Change Detected
  3. Check
    20 days ago
    Change Detected
    Summary
    The new screenshot highlights the AI Assist option in the reply editor, along with the ability to switch to notes, mention teammates, and improved formatting and sending options.
    Difference
    0.2%
    Check dated 2025-12-16T05:40:26.000Z thumbnail image
  4. Check
    27 days ago
    Change Detected
    Summary
    Contact Us link removed from the page, eliminating a quick path to Help Scout support from this article. This reduces access to support for readers seeking help.
    Difference
    0.2%
    Check dated 2025-12-09T01:00:24.000Z thumbnail image
  5. Check
    42 days ago
    Change Detected
    Summary
    The article now mentions the new AI Assist option in the reply editor, noting it can fix spelling and grammar or translate text. To avoid being alerted by small changes, set an alert condition by clicking below.
    Difference
    0.2%
    Check dated 2025-11-24T21:08:47.000Z thumbnail image
  6. Check
    63 days ago
    Change Detected
    Summary
    The new screenshot shows removal of UI labels Yes, No, and Toggle Search from the conversation editor, a minor UI text change. To avoid being alerted by small changes, set an alert condition by clicking below.
    Difference
    0.9%
    Check dated 2025-11-03T13:11:03.000Z thumbnail image
  7. Check
    127 days ago
    Change Detected
    Summary
    The 'Contact Us' section has been removed from the web page.
    Difference
    0.2%
    Check dated 2025-08-31T00:54:49.000Z thumbnail image
  8. Check
    163 days ago
    Change Detected
    Summary
    The page has been updated to reflect a new date of July 23, 2025, replacing the previous update date of June 18, 2025.
    Difference
    0.3%
    Check dated 2025-07-26T12:06:24.000Z thumbnail image

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