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Latest updates to the Help Scout Pricing page

  1. Check
    6 days ago
    Change Detected
    Summary
    Travel & Hospitality was added as a new category under Product Solutions on the pricing page, and the Product Tour and Insurance sections were removed, altering the categorization and navigation for potential customers.
    Difference
    0.5%
    Check dated 2026-08-18T19:05:48.000Z thumbnail image
  2. Check
    13 days ago
    No Change Detected
  3. Check
    21 days ago
    Change Detected
    Summary
    The pricing page updates reorganize the channels section by grouping Live chat with SMS and listing WhatsApp, Instagram, and Messenger together, and it adds a Secure customer portal as a new feature.
    Difference
    0.3%
    Check dated 2026-08-04T17:36:19.000Z thumbnail image
  4. Check
    28 days ago
    Change Detected
    Summary
    The Travel & Hospitality listing was removed from the pricing page's industry options, narrowing the industry-specific pathways and potentially impacting visitors seeking hospitality/travel-focused pricing.
    Difference
    0.5%
    Check dated 2026-07-28T15:32:34.000Z thumbnail image
  5. Check
    49 days ago
    Change Detected
    Summary
    The pricing page now includes a Product Tour and an Insurance section, providing quick access to a guided product overview and insurance-related information.
    Difference
    0.1%
    Check dated 2026-07-07T08:25:47.000Z thumbnail image
  6. Check
    63 days ago
    Change Detected
    Summary
    New pricing FAQs were added covering discounts for startups/non-profits, accepted payment methods, how the 3-month AI Answers trial works, how the free trial works, caps on AI resolution spending, what counts as an AI resolution, and how to add more Inboxes or Docs sites to a plan.
    Difference
    0.3%
    Check dated 2026-06-23T02:41:42.000Z thumbnail image
  7. Check
    70 days ago
    Change Detected
    Summary
    Removed several FAQ entries from the pricing page that explained AI resolutions, trial details, payment methods, and discounts, narrowing on-page guidance about how the pricing and AI features work.
    Difference
    1%
    Check dated 2026-06-16T00:12:06.000Z thumbnail image

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