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Latest updates to the Help Scout Pricing page

  1. Check
    6 days ago
    Change Detected
    Summary
    The pricing section appears refreshed with updated plan cards, revised pricing, and the AI Answers add-on highlighted, providing a clearer comparison of options for customers.
    Difference
    0.7%
    Check dated 2026-09-08T22:15:00.000Z thumbnail image
  2. Check
    13 days ago
    Change Detected
    Summary
    The Pricing page now shows an Insurance option and a 'Press O for more options' hint to reveal more categories. Travel & Hospitality has been removed from the listed offerings.
    Difference
    0.6%
    Check dated 2026-09-01T19:39:29.000Z thumbnail image
  3. Check
    20 days ago
    No Change Detected
  4. Check
    27 days ago
    Change Detected
    Summary
    Travel & Hospitality was added as a new category under Product Solutions on the pricing page, and the Product Tour and Insurance sections were removed, altering the categorization and navigation for potential customers.
    Difference
    0.5%
    Check dated 2026-08-18T19:05:48.000Z thumbnail image
  5. Check
    41 days ago
    Change Detected
    Summary
    The pricing page updates reorganize the channels section by grouping Live chat with SMS and listing WhatsApp, Instagram, and Messenger together, and it adds a Secure customer portal as a new feature.
    Difference
    0.3%
    Check dated 2026-08-04T17:36:19.000Z thumbnail image
  6. Check
    48 days ago
    Change Detected
    Summary
    The Travel & Hospitality listing was removed from the pricing page's industry options, narrowing the industry-specific pathways and potentially impacting visitors seeking hospitality/travel-focused pricing.
    Difference
    0.5%
    Check dated 2026-07-28T15:32:34.000Z thumbnail image
  7. Check
    69 days ago
    Change Detected
    Summary
    The pricing page now includes a Product Tour and an Insurance section, providing quick access to a guided product overview and insurance-related information.
    Difference
    0.1%
    Check dated 2026-07-07T08:25:47.000Z thumbnail image

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