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Latest updates to the Help Scout Pricing page

  1. Check
    4 days ago
    Change Detected
    Summary
    Automation Workflows now appears as a single line with 150 basic workflows, 500 advanced workflows, and Unlimited advanced workflows. It replaces separate bullet entries to present the same data in a consolidated format.
    Difference
    0.3%
    Check dated 2026-06-01T22:37:25.000Z thumbnail image
  2. Check
    11 days ago
    Change Detected
    Summary
    The pricing table adds two included-user counts (15 included and 5 included) and introduces a Light users option in the plan comparison.
    Difference
    0.1%
    Check dated 2026-05-25T16:55:28.000Z thumbnail image
  3. Check
    18 days ago
    No Change Detected
  4. Check
    25 days ago
    No Change Detected
  5. Check
    32 days ago
    Change Detected
    Summary
    A new Ecommerce category has been added to the pricing page, broadening the use-case scope and guiding ecommerce teams toward relevant pricing plans.
    Difference
    0.0%
    Check dated 2026-05-04T11:23:48.000Z thumbnail image
  6. Check
    39 days ago
    Change Detected
    Summary
    The pricing page now emphasizes Help Scout’s AI Answers business-case section with updated ROI/savings figures (including total 3-year savings and year-by-year savings) and related metrics such as resolution rate and AI Answers cost. It also reinforces the main pricing/plan values shown on the page (e.g., plan prices and the -16% annual discount).
    Difference
    3%
    Check dated 2026-04-27T08:21:25.000Z thumbnail image
  7. Check
    55 days ago
    Change Detected
    Summary
    Added Service Level Agreements (SLAs) details to the pricing page, including a basic policy, advanced policies, and unlimited SLA policies.
    Difference
    0.3%
    Check dated 2026-04-11T21:00:40.000Z thumbnail image
  8. Check
    69 days ago
    Change Detected
    Summary
    A Healthcare section was added to the pricing page, introducing industry-specific information for healthcare teams.
    Difference
    0.0%
    Check dated 2026-03-28T14:02:38.000Z thumbnail image

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