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Latest updates to the Help Scout Pricing page

  1. Check
    7 days ago
    Change Detected
    Summary
    The updates add a “Solutions” link and adjust the “Start for Free” call-to-action text, while removing partial/earlier “Free / Start / for” fragments. This looks like a refinement of header/navigation wording rather than a change to what plans cost or include.
    Difference
    0.2%
    Check dated 2026-04-26T13:35:07.000Z thumbnail image
  2. Check
    15 days ago
    Change Detected
    Summary
    Added AI ROI calculator data and pricing figures to the pricing page, including Return on Investment, Savings (Year 1 and 3-year total), New hires with/without AI Answers, Total, and AI Answers cost per resolution ($0.75), plus plan prices of $25, $45, and $75 per user month.
    Difference
    3%
    Check dated 2026-04-19T04:54:30.000Z thumbnail image
  3. Check
    22 days ago
    Change Detected
    Summary
    Pricing tables now include Service Level Agreements (SLAs), listing options such as one basic SLA policy, two advanced SLA policies, and unlimited SLA policies across plans.
    Difference
    0.3%
    Check dated 2026-04-11T21:53:48.000Z thumbnail image
  4. Check
    36 days ago
    Change Detected
    Summary
    The pricing page now includes Healthcare as a solution option in the Solutions menu, exposing healthcare-specific pricing and resources. This expands navigation and access to related plans.
    Difference
    0.0%
    Check dated 2026-03-28T13:48:36.000Z thumbnail image
  5. Check
    58 days ago
    Change Detected
    Summary
    Pricing page now lists Live chat, Instagram, Messenger, and WhatsApp as supported channels.
    Difference
    0.1%
    Check dated 2026-03-06T18:09:24.000Z thumbnail image
  6. Check
    80 days ago
    Change Detected
    Summary
    Pricing now highlights AI capacity with a per-resolution model and introduces industry-specific solutions (Professional Services, Financial Services, Manufacturing, Logistics, Property Management, Real Estate, Travel & Hospitality, SaaS, Education, Solutions). The previous claim that the AI assistant could resolve up to 70% of routine requests has been removed.
    Difference
    0.5%
    Check dated 2026-02-13T01:42:19.000Z thumbnail image

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