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Latest updates to the Help Scout Pricing page

  1. Check
    today
    Change Detected
    Summary
    Three numeric values were removed from the pricing-related content, potentially altering the displayed quotas or limits for the product plans.
    Difference
    0.1%
    Check dated 2026-08-12T01:48:00.000Z thumbnail image
  2. Check
    7 days ago
    Change Detected
    Summary
    The pricing page feature list was reorganized to add 'Live chat and SMS', 'WhatsApp, Instagram, and Messenger', and 'Secure customer portal'. It also removes the former standalone items 'Live chat, Instagram, & Messenger' and 'WhatsApp messaging'.
    Difference
    0.3%
    Check dated 2026-08-04T23:25:39.000Z thumbnail image
  3. Check
    15 days ago
    Change Detected
    Summary
    The Travel & Hospitality item was removed from the pricing page's industry list, narrowing the industries shown for vertical solutions.
    Difference
    0.5%
    Check dated 2026-07-28T16:41:47.000Z thumbnail image
  4. Check
    22 days ago
    No Change Detected
  5. Check
    36 days ago
    Change Detected
    Summary
    Added two items to the pricing page: Product Tour and Insurance. These additions expand navigation to access a product overview and policy information.
    Difference
    0.1%
    Check dated 2026-07-07T06:43:33.000Z thumbnail image
  6. Check
    50 days ago
    Change Detected
    Summary
    New FAQ items were added to the pricing page covering discounts for startups and non-profits, accepted payment methods, AI Answers trial details, how the free trial works, caps on AI resolution spending, what counts as an AI resolution, and how to add more Inboxes or Docs sites to a plan.
    Difference
    0.3%
    Check dated 2026-06-22T23:17:56.000Z thumbnail image
  7. Check
    57 days ago
    Change Detected
    Summary
    Several FAQ items about AI resolution, free trials, payment methods, and discounts were removed from the pricing page, reducing guidance on how AI features are billed and how customers can start or qualify for offers.
    Difference
    1%
    Check dated 2026-06-15T18:02:44.000Z thumbnail image

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