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Latest updates to the Hiver Pricing page

  1. Check
    yesterday
    Change Detected
    Summary
    The Hiver Omni pricing page gained a Plans and pricing heading and updated branding references to 'Hiver in Gmail' and 'the agentic omnichannel customer service platform', along with mentions of AI Operating Procedures. The pricing details were revised to include 1,000 minutes per voice seat per month and clarified per-voice-seat pricing, replacing the old '2000 mins/month included' and 'Hiver for Gmail' language and removing outdated descriptions like 'Everything you need to handle complex customer operations.'
    Difference
    1%
    Check dated 2026-08-11T20:36:22.000Z thumbnail image
  2. Check
    8 days ago
    Change Detected
    Summary
    Pricing is updated with new terms and capabilities, including 2000 mins/month, call recordings and transcripts, and new add-ons/partners. The hero copy is updated from 'The AI-native customer service' to 'The agentic customer service' and some legacy items are removed.
    Difference
    4%
    Check dated 2026-08-04T17:22:50.000Z thumbnail image
  3. Check
    16 days ago
    Change Detected
    Summary
    CSAT surveys and SLAs are now shown as separate features within the Growth plan. The previous combined mention 'SLAs and CSAT surveys' has been removed, reflecting a reorganization of how these capabilities are presented in the pricing details.
    Difference
    0.3%
    Check dated 2026-07-28T14:47:22.000Z thumbnail image
  4. Check
    23 days ago
    Change Detected
    Summary
    Pricing page now highlights omnichannel capabilities and AI features (Omnichannel, Analytics, Customer Intelligence, AI Platform, AI QA, AI Insights, Outlook Shared Inbox) and consolidates links to All customer stories, Studio, All resources, and Talk to us. It also removes several legacy items and pricing-related navigation to streamline the user experience.
    Difference
    7%
    Check dated 2026-07-21T11:51:36.000Z thumbnail image
  5. Check
    37 days ago
    Change Detected
    Summary
    The pricing page updates the feature list by adding AI Knowledge Builder as a COMING SOON feature and removing Hiver AI and AI Knowledge Hub, signaling changes to the AI capabilities offered and the product roadmap.
    Difference
    0.8%
    Check dated 2026-07-07T06:24:06.000Z thumbnail image
  6. Check
    44 days ago
    Change Detected
    Summary
    Google Groups has been added to the integrations list, enabling teams to connect Google Groups with Hiver Omni for streamlined collaboration and ticket handling.
    Difference
    0.1%
    Check dated 2026-06-30T01:51:08.000Z thumbnail image

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