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Latest updates to the Intercom Latest Updates page
- Check4 days agoNo Change Detected
- Check11 days agoChange DetectedThe web page has introduced a new Tickets Portal feature that enhances customer experience by allowing them to search, sort, and filter tickets more efficiently. However, the previous Inbox Sorting feature has been removed.SummaryDifference17%
- Check19 days agoChange DetectedThe page has introduced significant updates to the Fin feature, including the ability to simulate users and automations in batch tests, and the option to send emails from a custom email address. However, it has removed information about new language options for Intercom and the ability to customize away reasons for team management.SummaryDifference45%
- Check26 days agoChange DetectedThe web page has introduced a new authentication method for Messenger users using JSON Web Tokens (JWTs), replacing the deprecated Identity Verification method. Additionally, a previous update regarding the REST API for creating custom object instances has been removed.SummaryDifference31%
- Check33 days agoChange DetectedThe web page has introduced new features for customizing guidance for different customer segments and enhanced security measures for Data Connectors, including email verification with one-time passcodes. Additionally, the management of the 'Powered by Intercom' link has been relocated to Email settings for better organization.SummaryDifference100%
- Check40 days agoChange DetectedThe web page has introduced a new feature for Bcc email addresses in the Inbox and updated SLA reporting to include back-office and tracker tickets, while removing features related to Messenger support and bulk-adding list attributes via CSV.SummaryDifference36%
- Check47 days agoChange DetectedThe page has introduced a new feature for sorting the Inbox, enhancing user control, while a previous feature for merging conversations has been removed.SummaryDifference16%
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