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Latest updates to the Intercom Latest Updates page
- ChecktodayChange DetectedThe page has introduced a new feature regarding AI Agent messaging, allowing users to control how they disclose the use of an AI Agent in communications. However, a previously available feature for Bcc'ing email addresses from the Inbox has been removed.SummaryDifference30%
- Check7 days agoNo Change Detected
- Check15 days agoNo Change Detected
- Check22 days agoNo Change Detected
- Check29 days agoChange DetectedThe web page has introduced significant updates to Fin's Messenger experience, enhancing its conversational capabilities and customer interaction features, while removing previous updates related to SLA reporting for back-office and tracker tickets.SummaryDifference18%
- Check43 days agoChange DetectedThe web page has introduced a new Tickets Portal feature that enhances customer experience by allowing them to search, sort, and filter tickets more efficiently. However, the previous Inbox Sorting feature has been removed.SummaryDifference17%
- Check51 days agoChange DetectedThe page has introduced significant updates to the Fin feature, including the ability to simulate users and automations in batch tests, and the option to send emails from a custom email address. However, it has removed information about new language options for Intercom and the ability to customize away reasons for team management.SummaryDifference45%
- Check58 days agoChange DetectedThe web page has introduced a new authentication method for Messenger users using JSON Web Tokens (JWTs), replacing the deprecated Identity Verification method. Additionally, a previous update regarding the REST API for creating custom object instances has been removed.SummaryDifference31%
- Check65 days agoChange DetectedThe web page has introduced new features for customizing guidance for different customer segments and enhanced security measures for Data Connectors, including email verification with one-time passcodes. Additionally, the management of the 'Powered by Intercom' link has been relocated to Email settings for better organization.SummaryDifference100%
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