Stay updated on Kustomer Latest Updates
Sign up to get notified when there's something new on the Kustomer Latest Updates page.
Latest updates to the Kustomer Latest Updates page
- Check21 days agoChange DetectedKustomer is set to relaunch its initiative to #EndBadService on October 30, 2024, while the previous mention of AI Agents in this context has been removed.SummaryDifference0.0%
- Check28 days agoChange DetectedThe website has introduced new features for AI agents and enhanced WhatsApp support, while also removing the Juice Newsletter subscription option.SummaryDifference0.2%
- Check35 days agoNo Change Detected
- Check43 days agoNo Change Detected
- Check50 days agoChange DetectedThe Juice Newsletter has been introduced as a new resource for CX insights, while several features related to generative AI and WhatsApp Conversational Assistants have been removed, indicating a shift in focus towards the newsletter and possibly a refinement of existing capabilities.SummaryDifference0.1%
- Check57 days agoChange DetectedIn July 2024, Kustomer introduced significant enhancements including the integration of OpenAI's GPT-4o-mini for generative AI capabilities, improved outbound message translation controls for support agents, and the launch of customizable AI Profiles for KIQ Customer Assist Premium, allowing brands to tailor AI interactions to their specific needs.SummaryDifference2%
- Check66 days agoChange DetectedAll previously listed features regarding WhatsApp Conversational Assistants, Chat Android SDK enhancements, CC inclusion in messages, and Business Rules have been removed, indicating a potential overhaul or update in the platform's functionality.SummaryDifference0.1%
- Check80 days agoChange DetectedNew features added include the ability to include CCs in automated messages, support for all actions in Business Rules regardless of trigger, and a new method in the Chat Android SDK to open a Knowledge base category. Additionally, a Live Webinar on building a Seamless Customer Journey is scheduled for August 14 at 1:00 PM ET.SummaryDifference0.2%
Stay in the know with updates to Kustomer Latest Updates
Enter your email address, and we'll notify you when there's something new on the Kustomer Latest Updates page.