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Latest updates to the Kustomer Latest Updates page

  1. Check
    4 days ago
    Change Detected
    Summary
    The hero and product sections have been refreshed with AI-focused messaging and new feature highlights, including a prominent Schedule Demo CTA. Old introductory copy and some navigation items were removed as part of a redesign toward a demo-driven layout.
    Difference
    16%
    Check dated 2026-05-12T07:59:55.000Z thumbnail image
  2. Check
    12 days ago
    Change Detected
    Summary
    Added a video duration label '1:46' and corrected the AI messaging from 'AI the supports reps, not replaces them' to 'AI that supports reps, not replaces them'. These updates refine the page copy and clarify the video length conveyed on the page.
    Difference
    0.6%
    Check dated 2026-05-05T03:30:11.000Z thumbnail image
  3. Check
    19 days ago
    Change Detected
    Summary
    Added a Schedule demo CTA and clarified that AI supports reps rather than replacing them, strengthening the page's value proposition. Removed trial-related CTAs to shift messaging from free trials toward a scheduled demonstration.
    Difference
    2%
    Check dated 2026-04-27T20:06:40.000Z thumbnail image
  4. Check
    26 days ago
    Change Detected
    Summary
    Additions introduce new AI capabilities and user-facing enhancements: powerful AI for better experiences, personalized customer support, AI adapting to intent and context, contextual guidance for reps, real-time AI assistance for agents, actionable insights for leaders, and AI-driven business intelligence. Deletions remove prior messaging about a unified view of the customer, end-to-end conversations in one place, seamless orchestration at scale, and built-in AI agents.
    Difference
    1%
    Check dated 2026-04-20T16:00:40.000Z thumbnail image
  5. Check
    33 days ago
    Change Detected
    Summary
    Added core feature statements: one platform for intelligent CX, unified view of every customer, conversations and context in one place, seamless orchestration at scale, and AI agents built in. Removed older benefit statements such as 'Powerful AI for better experiences', 'Personalized support for customers', and 'AI turns conversations and data into meaningful business intelligence'.
    Difference
    1%
    Check dated 2026-04-13T13:33:19.000Z thumbnail image
  6. Check
    41 days ago
    Change Detected
    Summary
    New sections and visuals highlight Kustomer AI capabilities, including AI for Customers, AI for Reps, Data Explorer, and AI Assistants. The updated layout emphasizes AI-driven CX improvements and platform integration.
    Difference
    0.2%
    Check dated 2026-04-06T03:28:10.000Z thumbnail image

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