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Latest updates to the Kustomer Latest Updates page

  1. Check
    2 days ago
    Change Detected
    Summary
    Health & Wellness has been added as a new industry focus on the site, signaling industry-specific use cases for Kustomer’s AI-powered CX platform. This change positions Health & Wellness visitors to see tailored messaging and relevant solutions.
    Difference
    0.2%
    Check dated 2026-06-23T23:43:21.000Z thumbnail image
  2. Check
    9 days ago
    Change Detected
    Difference
    2%
    Check dated 2026-06-16T20:35:30.000Z thumbnail image
  3. Check
    16 days ago
    Change Detected
    Summary
    New content states that AI agents can maintain and improve autonomously and can be monitored, rolled back, and iterated on with built-in version control and testing environments. It also removes the previous emphasis on goal-oriented optimization and explicitly tying actions to a business goal.
    Difference
    0.3%
    Check dated 2026-06-09T15:35:07.000Z thumbnail image
  4. Check
    23 days ago
    Change Detected
    Summary
    The automation stat changes from 40% to 70% and new capabilities named Concierge, Envoy, and Architect are introduced, reflecting a reorganization of AI features and a clearer emphasis on how AI drives interactions. This aligns the page with the updated product narrative and new AI components.
    Difference
    0.8%
    Check dated 2026-06-02T15:36:03.000Z thumbnail image
  5. Check
    30 days ago
    Change Detected
    Summary
    The page adds a new feature label and strengthens messaging around goal-driven AI actions, and includes a new 'Goal-oriented optimization' heading; a timestamp appears in the header area.
    Difference
    0.9%
    Check dated 2026-05-26T14:34:11.000Z thumbnail image
  6. Check
    37 days ago
    Change Detected
    Summary
    AI Architects has been added to the product capabilities, expanding the AI-focused options presented on the page. References to AI Assistants and goal-oriented optimization have been removed, altering how AI features and their workflow goals are presented to visitors.
    Difference
    0.5%
    Check dated 2026-05-19T11:27:31.000Z thumbnail image

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