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Latest updates to the Kustomer Latest Updates page

  1. Check
    yesterday
    Change Detected
    Summary
    The navigation item 'B2B Tech' is replaced with two separate labels: 'B2B' and 'Technology'. This updates how related content is grouped in the site's menu.
    Difference
    0.3%
    Check dated 2026-07-15T11:32:53.000Z thumbnail image
  2. Check
    8 days ago
    No Change Detected
  3. Check
    15 days ago
    Change Detected
    Summary
    Adds a new 'Humans of CX Awards' entry to the page, introducing an awards/recognition element in the trust section.
    Difference
    0.2%
    Check dated 2026-07-01T02:53:18.000Z thumbnail image
  4. Check
    22 days ago
    Change Detected
    Summary
    Health & Wellness has been added as a new industry focus on the site, signaling industry-specific use cases for Kustomer’s AI-powered CX platform. This change positions Health & Wellness visitors to see tailored messaging and relevant solutions.
    Difference
    0.2%
    Check dated 2026-06-23T23:43:21.000Z thumbnail image
  5. Check
    29 days ago
    Change Detected
    Difference
    2%
    Check dated 2026-06-16T20:35:30.000Z thumbnail image
  6. Check
    36 days ago
    Change Detected
    Summary
    New content states that AI agents can maintain and improve autonomously and can be monitored, rolled back, and iterated on with built-in version control and testing environments. It also removes the previous emphasis on goal-oriented optimization and explicitly tying actions to a business goal.
    Difference
    0.3%
    Check dated 2026-06-09T15:35:07.000Z thumbnail image
  7. Check
    43 days ago
    Change Detected
    Summary
    The automation stat changes from 40% to 70% and new capabilities named Concierge, Envoy, and Architect are introduced, reflecting a reorganization of AI features and a clearer emphasis on how AI drives interactions. This aligns the page with the updated product narrative and new AI components.
    Difference
    0.8%
    Check dated 2026-06-02T15:36:03.000Z thumbnail image

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