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Latest updates to the LiveAgent Latest Updates page

  1. Check
    5 days ago
    Change Detected
    Summary
    Added new changelog entries for versions 5.62.14.20260309124250 and 5.61.2.20260306083447, detailing features, improvements and fixes.
    Difference
    25%
    Check dated 2026-03-12T00:47:29.000Z thumbnail image
  2. Check
    12 days ago
    Change Detected
    Summary
    New version 5.62.14.20260302072906 added with security fixes, feature updates, and various improvements and fixes. Historical entries for 5.61.2.* were removed from the page.
    Difference
    63%
    Check dated 2026-03-04T23:27:56.000Z thumbnail image
  3. Check
    19 days ago
    Change Detected
    Summary
    Added version 5.61.2.20260224161404 (February 24, 2026) with patches including failed logout from mobile app, chats ring to paused agents, and Microsoft Outlook handling of OK responses. Also included entries for 5.61.2.20260223160409 (February 23, 2026) and 5.61.2.20260220200603 (February 20, 2026) with related refactorings and fixes.
    Difference
    23%
    Check dated 2026-02-25T19:03:21.000Z thumbnail image
  4. Check
    27 days ago
    Change Detected
    Summary
    Added new patch entries for 5.61.2.20260217134716 (Feb 17, 2026) and 5.61.2.20260212140307 (Feb 12, 2026) with multiple fixes, and removed older version entries (Jan 28 and Jan 23, 2026).
    Difference
    22%
    Check dated 2026-02-18T16:33:44.000Z thumbnail image
  5. Check
    34 days ago
    Change Detected
    Summary
    New patch notes for versions 5.60.2 and 5.61.2 detail bug fixes and UI improvements across chat, tickets, and AI components, such as resolving stuck chats, empty ticket fields, and encoding issues. To avoid being alerted by small changes, set an alert condition by clicking below.
    Difference
    29%
    Check dated 2026-02-11T10:15:38.000Z thumbnail image
  6. Check
    48 days ago
    Change Detected
    Summary
    New version entries were added to the changelog for January 2026 (5.61.2.20260123093934, 5.60.2.20260123071332, 5.61.2.20260122145535, 5.60.2.20260121093439) with associated patch notes. Several older entries were removed in the deletions.
    Difference
    32%
    Check dated 2026-01-28T04:41:02.000Z thumbnail image

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