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Latest updates to the LiveAgent Latest Updates page

  1. Check
    6 days ago
    Change Detected
    Summary
    The changelog adds version 5.71.3, featuring AI and chat enhancements, message translation, security improvements, and numerous fixes across telephony, messaging, and integrations. Older release entries are removed as the published-version list is updated.
    Difference
    34%
    Check dated 2026-11-08T13:51:19.000Z thumbnail image
  2. Check
    13 days ago
    Change Detected
    Summary
    The changelog now highlights October 26–29, 2026 releases, including fixes for agent availability, chat behavior, AI model selection, and API call-recording data, plus a security improvement. The October 20 release notes and their extensive list of fixes and features are no longer displayed.
    Difference
    31%
    Check dated 2026-11-01T15:09:01.000Z thumbnail image
  3. Check
    20 days ago
    Change Detected
    Summary
    The changelog now features the October 20, 2026 release, adding AI integrations and translation capabilities alongside live call transcription, product improvements, security work, and fixes across chats, tickets, email, and telephony. Older release entries have also been removed from the displayed history.
    Difference
    40%
    Check dated 2026-10-25T14:05:44.000Z thumbnail image
  4. Check
    27 days ago
    Change Detected
    Summary
    Recent October 2026 LiveAgent releases were added, documenting security improvements and fixes to AI-agent creation limits, chatbot-to-agent handoffs, ticket behavior, email handling, and agent reports. Older release notes were removed as the changelog updates.
    Difference
    41%
    Check dated 2026-10-18T14:27:45.000Z thumbnail image
  5. Check
    34 days ago
    Change Detected
    Summary
    LiveAgent’s October 7, 2026 release adds new AI, messaging, and voice capabilities, including on-demand message translation, Instagram DM replies, and live call transcription. It also includes usability improvements and fixes for chat, widget, translation, and call-recording issues.
    Difference
    9%
    Check dated 2026-10-11T14:29:54.000Z thumbnail image
  6. Check
    41 days ago
    Change Detected
    Summary
    The changelog now lists releases 5.69.4 and 5.68.8, with new AI operator features, live call transcription, WhatsApp interactive replies, and a broad set of bug fixes and improvements. Older release entries have also been removed.
    Difference
    88%
    Check dated 2026-10-04T15:45:53.000Z thumbnail image

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