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Latest updates to the LiveAgent Subprocessors page

  1. Check
    3 days ago
    Change Detected
    Summary
    The Subprocessors page was refreshed visually with reorganized sections and improved layout, while keeping the underlying information intact.
    Difference
    0.5%
    Check dated 2026-07-21T12:18:18.000Z thumbnail image
  2. Check
    10 days ago
    Change Detected
    Summary
    The Subprocessors page was updated to show a new last-updated date (July 8, 2026). An expanded list of subprocessors and data handling details was added, including server-side tagging and analytics/advertising partners such as Stape, Google Analytics 4, Meta Conversions API, and related data processing agreements and cookie settings.
    Difference
    2%
    Check dated 2026-07-14T08:51:22.000Z thumbnail image
  3. Check
    17 days ago
    Change Detected
    Difference
    2%
    Check dated 2026-07-07T00:39:05.000Z thumbnail image
  4. Check
    25 days ago
    Change Detected
    Summary
    A Login link was added to the header/navigation of the LiveAgent Subprocessors page to provide quick access for users to sign in.
    Difference
    0.1%
    Check dated 2026-06-29T17:34:42.000Z thumbnail image
  5. Check
    46 days ago
    Change Detected
    Summary
    The page's subprocessors policy is expanded to add and clarify subprocessor engagement, contractual safeguards, and data handling, including references to 24/7 subcontractors, data storage regions, and how to enter into the DPA.
    Difference
    6%
    Check dated 2026-06-08T05:33:31.000Z thumbnail image
  6. Check
    61 days ago
    Change Detected
    Summary
    The Subprocessors page was reworded to emphasize security standards, contractual safeguards, and the use of subprocessors to process Service Data, while explicitly naming subprocessors like Twilio, MailChimp, and OpenAI. Some of the prior wording about provider locations and older phrasing was removed or reorganized to reflect the updates.
    Difference
    4%
    Check dated 2026-05-24T19:54:23.000Z thumbnail image

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