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Latest updates to the LiveAgent Subprocessors page

  1. Check
    5 days ago
    No Change Detected
  2. Check
    12 days ago
    Change Detected
    Summary
    The Subprocessors page gains expanded definitions and safeguards for subprocessors and service data, and marketing/footer content such as scheduling demos is removed to focus on policy text.
    Difference
    2%
    Check dated 2026-09-29T23:14:22.000Z thumbnail image
  3. Check
    19 days ago
    No Change Detected
  4. Check
    26 days ago
    Change Detected
    Summary
    Updates clarify data residency by regional storage and intra-regional data movement to maintain performance. They also add explicit requirements about subcontractor access and that subprocessors must meet LiveAgent's data processing obligations.
    Difference
    1%
    Check dated 2026-09-15T23:21:07.000Z thumbnail image
  5. Check
    40 days ago
    Change Detected
    Summary
    The changes add regional data storage details and a countries table clarifying that Service Data stays in the customer’s region and may shift within that region to ensure performance. They also add a new 'Success Stories' section, reposition OpenAI usage wording, and remove promotional or offer-related text.
    Difference
    3%
    Check dated 2026-09-01T19:44:02.000Z thumbnail image
  6. Check
    68 days ago
    Change Detected
    Summary
    The promo period has been extended from July 1–31, 2026 to July 1–August 31, 2026 (with an extended note), and the phrase 'Live AI gents at' is now displayed across separate lines as 'gents at', 'Live', and 'AI'.
    Difference
    0.5%
    Check dated 2026-08-04T15:50:09.000Z thumbnail image
  7. Check
    82 days ago
    Change Detected
    Summary
    The Subprocessors page was refreshed visually with reorganized sections and improved layout, while keeping the underlying information intact.
    Difference
    0.5%
    Check dated 2026-07-21T12:18:18.000Z thumbnail image
  8. Check
    89 days ago
    Change Detected
    Summary
    The Subprocessors page was updated to show a new last-updated date (July 8, 2026). An expanded list of subprocessors and data handling details was added, including server-side tagging and analytics/advertising partners such as Stape, Google Analytics 4, Meta Conversions API, and related data processing agreements and cookie settings.
    Difference
    2%
    Check dated 2026-07-14T08:51:22.000Z thumbnail image

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