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Latest updates to the LiveChat Subprocessors page

  1. Check
    today
    Change Detected
    Summary
    The disclosed subprocessor list has been reduced from nine providers to seven, with Google Workspace and Sprig Technologies removed. The cloud infrastructure category is labeled “Cloud Service Provider.”
    Difference
    8%
    Check dated 2026-10-04T20:51:52.000Z thumbnail image
  2. Check
    7 days ago
    Change Detected
    Summary
    The Subprocessors section has been expanded to enumerate current vendors and their data-processing roles, clarifying who handles data. Outdated marketing and non-policy content has been removed to streamline the page.
    Difference
    32%
    Check dated 2026-09-27T22:35:30.000Z thumbnail image
  3. Check
    14 days ago
    No Change Detected
  4. Check
    22 days ago
    Change Detected
    Summary
    An item 'Customer service automation' was added under AI-enabled functionality. This shows that LiveChat emphasizes automation as part of its AI-powered tools used to improve customer interactions.
    Difference
    0.2%
    Check dated 2026-09-13T17:51:41.000Z thumbnail image
  5. Check
    29 days ago
    Change Detected
    Summary
    The header navigation changed: 'Get LiveChat® App' was removed and replaced with 'Get the App', and a new 'Omnichannel Customer Service' link was added. This is a UI/navigation update that changes how users access the app and a new service category, without modifying the page's substantive content.
    Difference
    0.3%
    Check dated 2026-09-06T17:08:01.000Z thumbnail image
  6. Check
    36 days ago
    Change Detected
    Summary
    New sub-processor partners have been added to the Integrations section: Square, PrestaShop, OpenCart, GoDaddy, Webflow, Magento, Wix, WordPress, Squarespace, Shopify, and the Integrations category. This reflects an expanded lineup of platforms involved in data processing under LiveChat's services.
    Difference
    2%
    Check dated 2026-08-30T15:18:01.000Z thumbnail image
  7. Check
    57 days ago
    Change Detected
    Summary
    The Sub-Processors page has been refreshed to reflect the current roster of providers across infrastructure, AI-enabled functionality, and communications, clarifying where data is processed. The update outlines data protection and transfer considerations associated with these providers.
    Difference
    0.2%
    Check dated 2026-08-09T00:28:36.000Z thumbnail image

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