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Latest updates to the LiveChat Subprocessors page

  1. Check
    yesterday
    Change Detected
    Summary
    An item 'Customer service automation' was added under AI-enabled functionality. This shows that LiveChat emphasizes automation as part of its AI-powered tools used to improve customer interactions.
    Difference
    0.2%
    Check dated 2026-09-13T17:51:41.000Z thumbnail image
  2. Check
    8 days ago
    Change Detected
    Summary
    The header navigation changed: 'Get LiveChat® App' was removed and replaced with 'Get the App', and a new 'Omnichannel Customer Service' link was added. This is a UI/navigation update that changes how users access the app and a new service category, without modifying the page's substantive content.
    Difference
    0.3%
    Check dated 2026-09-06T17:08:01.000Z thumbnail image
  3. Check
    16 days ago
    Change Detected
    Summary
    New sub-processor partners have been added to the Integrations section: Square, PrestaShop, OpenCart, GoDaddy, Webflow, Magento, Wix, WordPress, Squarespace, Shopify, and the Integrations category. This reflects an expanded lineup of platforms involved in data processing under LiveChat's services.
    Difference
    2%
    Check dated 2026-08-30T15:18:01.000Z thumbnail image
  4. Check
    23 days ago
    No Change Detected
  5. Check
    37 days ago
    Change Detected
    Summary
    The Sub-Processors page has been refreshed to reflect the current roster of providers across infrastructure, AI-enabled functionality, and communications, clarifying where data is processed. The update outlines data protection and transfer considerations associated with these providers.
    Difference
    0.2%
    Check dated 2026-08-09T00:28:36.000Z thumbnail image
  6. Check
    44 days ago
    Change Detected
    Summary
    The sub-processor entries were updated to use branded names ChatBot.com and HelpDesk.com, replacing the shorter ChatBot and HelpDesk.
    Difference
    0.3%
    Check dated 2026-08-01T19:55:01.000Z thumbnail image
  7. Check
    52 days ago
    Change Detected
    Summary
    The call-to-action area on the page now uses the brand name without the registered trademark symbol, reflecting branding consistency for the LiveChat CTA.
    Difference
    0.2%
    Check dated 2026-07-25T16:42:29.000Z thumbnail image

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