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Latest updates to the LivePerson Subprocessors page

  1. Check
    yesterday
    Change Detected
    Summary
    IT Solutions Limited was added as a labor-support subprocessor, with Ireland and India listed in its operating-country details. Coral Active and its Workflow Automation listing were removed, and the page’s last-updated date changed to September 28, 2026.
    Difference
    1%
    Check dated 2026-10-03T13:45:07.000Z thumbnail image
  2. Check
    8 days ago
    No Change Detected
  3. Check
    15 days ago
    No Change Detected
  4. Check
    29 days ago
    Change Detected
    Summary
    LivePerson now states it has been acquired by SoundHound AI, adding corporate ownership context to the Subprocessors page. Syntrix has been removed from the listed subprocessors, indicating they are no longer involved in evaluating, testing, or validating AI and live agent performance.
    Difference
    0.1%
    Check dated 2026-09-05T21:56:22.000Z thumbnail image
  5. Check
    57 days ago
    Change Detected
    Summary
    Footer-related consent and policy elements have been removed. This changes how users access marketing preferences and policy links, while the core subprocessors information remains unchanged.
    Difference
    0.8%
    Check dated 2026-08-08T11:02:50.000Z thumbnail image
  6. Check
    185 days ago
    Change Detected
    Summary
    Footer-area updates add an email opt-in and links to Privacy Policy and unsubscribe, along with privacy contact information. These changes concern user consent and contact options rather than the subprocessors data.
    Difference
    0.8%
    Check dated 2026-04-02T04:52:20.000Z thumbnail image
  7. Check
    200 days ago
    Change Detected
    Summary
    Header navigation items were expanded (e.g., Get a demo, Messaging Channels, Conversational AI, Generative AI, etc.), and privacy-related text such as Notify Me and privacy policy references were removed.
    Difference
    2%
    Check dated 2026-03-18T18:16:22.000Z thumbnail image
  8. Check
    207 days ago
    Change Detected
    Summary
    Several navigation and marketing sections were removed from the page. The subprocessors list and policy information remain available.
    Difference
    0.9%
    Check dated 2026-03-11T14:38:15.000Z thumbnail image

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