Stay updated on NICE CXone (formerly NICE inContact) Latest Updates

Sign up to get notified when there's something new on the NICE CXone (formerly NICE inContact) Latest Updates page.
Latest website image capture
Clouds background image

Latest updates to the NICE CXone (formerly NICE inContact) Latest Updates page

  1. Check
    7 days ago
    No Change Detected
  2. Check
    14 days ago
    No Change Detected
  3. Check
    21 days ago
    Change Detected
    Summary
    The website has added new content, while a notice regarding the controlled release status of a product has been removed.
    Difference
    0.2%
    Check dated 2024-09-27T01:37:27.000Z thumbnail image
  4. Check
    29 days ago
    Change Detected
    Summary
    The website has announced upcoming features in the 24.4 release, generating anticipation for new updates.
    Difference
    0.0%
    Check dated 2024-09-19T17:27:08.000Z thumbnail image
  5. Check
    36 days ago
    Change Detected
    Summary
    The website has introduced a new section on the Language Model page for Category Optimization, while the Accent Matching feature has been updated with monitoring capabilities and a dashboard, although some previous descriptions have been removed.
    Difference
    2%
    Check dated 2024-09-12T11:19:12.000Z thumbnail image
  6. Check
    43 days ago
    Change Detected
    Summary
    The latest update includes significant changes to category management, moving configuration to the Language Model page and introducing a new Category Optimization section, while also retaining the Customer Request UI Change feature that was previously set for removal.
    Difference
    2%
    Check dated 2024-09-05T10:22:28.000Z thumbnail image
  7. Check
    50 days ago
    Change Detected
    Summary
    The release cycle has been updated with a new channelLock parameter added to several APIs, allowing for enhanced dynamic contact handling, while the configuration for category sets has moved to the Language Model page in Interaction Analytics.
    Difference
    3%
    Check dated 2024-08-29T07:46:32.000Z thumbnail image
  8. Check
    57 days ago
    Change Detected
    Summary
    The latest updates include the introduction of Enlighten Copilot for Agents in Brazilian Portuguese, enhanced email response generation capabilities, and customizable knowledge base answers based on article privacy, while the previous webinar registration and details have been removed.
    Difference
    3%
    Check dated 2024-08-22T07:06:29.000Z thumbnail image

Stay in the know with updates to NICE CXone (formerly NICE inContact) Latest Updates

Enter your email address, and we'll notify you when there's something new on the NICE CXone (formerly NICE inContact) Latest Updates page.