Stay updated on NICE CXone (formerly NICE inContact) Latest Updates
Sign up to get notified when there's something new on the NICE CXone (formerly NICE inContact) Latest Updates page.
Latest updates to the NICE CXone (formerly NICE inContact) Latest Updates page
- Check7 days agoNo Change Detected
- Check14 days agoNo Change Detected
- Check21 days agoChange DetectedThe website has added new content, while a notice regarding the controlled release status of a product has been removed.SummaryDifference0.2%
- Check29 days agoChange DetectedThe website has announced upcoming features in the 24.4 release, generating anticipation for new updates.SummaryDifference0.0%
- Check36 days agoChange DetectedThe website has introduced a new section on the Language Model page for Category Optimization, while the Accent Matching feature has been updated with monitoring capabilities and a dashboard, although some previous descriptions have been removed.SummaryDifference2%
- Check43 days agoChange DetectedThe latest update includes significant changes to category management, moving configuration to the Language Model page and introducing a new Category Optimization section, while also retaining the Customer Request UI Change feature that was previously set for removal.SummaryDifference2%
- Check50 days agoChange DetectedThe release cycle has been updated with a new channelLock parameter added to several APIs, allowing for enhanced dynamic contact handling, while the configuration for category sets has moved to the Language Model page in Interaction Analytics.SummaryDifference3%
- Check57 days agoChange DetectedThe latest updates include the introduction of Enlighten Copilot for Agents in Brazilian Portuguese, enhanced email response generation capabilities, and customizable knowledge base answers based on article privacy, while the previous webinar registration and details have been removed.SummaryDifference3%
Stay in the know with updates to NICE CXone (formerly NICE inContact) Latest Updates
Enter your email address, and we'll notify you when there's something new on the NICE CXone (formerly NICE inContact) Latest Updates page.