Stay updated on NICE CXone (formerly NICE inContact) Latest Updates

Sign up to get notified when there's something new on the NICE CXone (formerly NICE inContact) Latest Updates page.
Latest website image capture
Clouds background image

Latest updates to the NICE CXone (formerly NICE inContact) Latest Updates page

  1. Check
    3 days ago
    Change Detected
    Summary
    The web page has undergone significant updates, including the introduction of the 25.3 release cycle, which features new functionalities such as a webinar on upcoming features, adjustments to feature availability, and enhancements to user experience across various applications. Notably, the changes include updates to the login flow, improvements in agent scheduling and CRM integrations, and the introduction of new APIs for better data management.
    Difference
    100%
    Check dated 2025-08-03T17:58:19.000Z thumbnail image
  2. Check
    10 days ago
    Change Detected
    Summary
    The page has been updated to include new community resources for customers and partners regarding the migration to the new CXone Mpower Dashboard, while some previous mentions of the Customer Request UI and Agent Embedded have been removed.
    Difference
    0.4%
    Check dated 2025-07-27T14:33:31.000Z thumbnail image
  3. Check
    17 days ago
    No Change Detected
  4. Check
    25 days ago
    Change Detected
    Summary
    The web page now includes information about the deployment of version 25.2.1-Agent, which began on June 3, 2025, and notes that this information was not communicated previously.
    Difference
    0.7%
    Check dated 2025-07-13T06:04:05.000Z thumbnail image
  5. Check
    32 days ago
    Change Detected
    Summary
    The page has introduced a new feature called Performance Management and has replaced the Autopilot and eGain features with a focus on Copilot for Agents. Additionally, it now highlights compatibility with Oracle and Microsoft Dynamics.
    Difference
    0.3%
    Check dated 2025-07-06T02:57:23.000Z thumbnail image
  6. Check
    39 days ago
    Change Detected
    Summary
    The web page has introduced new features related to customer request UI changes and CRM configuration for Kustomer, while some references to specific products have been removed.
    Difference
    2%
    Check dated 2025-06-28T22:14:20.000Z thumbnail image
  7. Check
    46 days ago
    Change Detected
    Summary
    The web page has replaced the name 'LiveVox' with 'SmartReach', indicating a significant change in the service or product being offered.
    Difference
    0.0%
    Check dated 2025-06-21T19:33:59.000Z thumbnail image

Stay in the know with updates to NICE CXone (formerly NICE inContact) Latest Updates

Enter your email address, and we'll notify you when there's something new on the NICE CXone (formerly NICE inContact) Latest Updates page.