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Latest updates to the NICE CXone (formerly NICE inContact) Pricing page

  1. Check
    5 days ago
    No Change Detected
  2. Check
    12 days ago
    Change Detected
    Summary
    Gartner-related marketing statements were removed from the pricing page, including the claim of being a Gartner MQ Leader and the prompt to review Gartner analysis.
    Difference
    0.3%
    Check dated 2026-09-06T17:13:44.000Z thumbnail image
  3. Check
    19 days ago
    No Change Detected
  4. Check
    26 days ago
    Change Detected
    Summary
    The pricing page has been refreshed with a new navigation layout and expanded pricing options, including updated plan tiers and industry-specific packages, to present costs and features for different use cases more clearly.
    Difference
    68%
    Check dated 2026-08-23T15:39:09.000Z thumbnail image
  5. Check
    75 days ago
    Change Detected
    Summary
    NiCE for Corrections has been removed from the Industry Packages section on the pricing page. The page now presents a shorter set of sector-specific offerings for CXone customers.
    Difference
    0.4%
    Check dated 2026-07-05T15:56:49.000Z thumbnail image
  6. Check
    131 days ago
    Change Detected
    Summary
    Omnichannel Routing, Proactive web engagement, and Outbound Engagement were added as separate features, while Omnichannel Routing and Orchestration, Proactive engagement, and Outbound campaign management were removed. This reflects a restructuring of the feature lineup across pricing tiers and industry packages.
    Difference
    0.6%
    Check dated 2026-05-10T11:06:11.000Z thumbnail image
  7. Check
    168 days ago
    Change Detected
    Summary
    Added new CXone pricing packages and industry offerings. Replaced CXone Mpower branding with CXone and removed older Mpower package names.
    Difference
    2%
    Check dated 2026-04-04T06:13:52.000Z thumbnail image
  8. Check
    254 days ago
    Change Detected
    Summary
    The update changes the year in the pricing content from 2025 to 2026, with no changes to pricing tiers or features. To avoid being alerted by small changes, set an alert condition by clicking below.
    Difference
    0.2%
    Check dated 2026-01-08T01:55:18.000Z thumbnail image

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