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Latest updates to the NICE CXone (formerly NICE inContact) Pricing page

  1. Check
    6 days ago
    No Change Detected
  2. Check
    13 days ago
    Change Detected
    Summary
    A range of links and descriptions for NiCE’s platform, industry solutions, resources, and company information are no longer present. The pricing content remains intact.
    Difference
    11%
    Check dated 2026-10-11T15:08:14.000Z thumbnail image
  3. Check
    20 days ago
    Change Detected
    Summary
    A Podcast navigation link was added, directing visitors to NiCE’s “Speak to an Agent” series.
    Difference
    0.1%
    Check dated 2026-10-04T15:43:55.000Z thumbnail image
  4. Check
    48 days ago
    Change Detected
    Summary
    Gartner-related marketing statements were removed from the pricing page, including the claim of being a Gartner MQ Leader and the prompt to review Gartner analysis.
    Difference
    0.3%
    Check dated 2026-09-06T17:13:44.000Z thumbnail image
  5. Check
    62 days ago
    Change Detected
    Summary
    The pricing page has been refreshed with a new navigation layout and expanded pricing options, including updated plan tiers and industry-specific packages, to present costs and features for different use cases more clearly.
    Difference
    68%
    Check dated 2026-08-23T15:39:09.000Z thumbnail image
  6. Check
    111 days ago
    Change Detected
    Summary
    NiCE for Corrections has been removed from the Industry Packages section on the pricing page. The page now presents a shorter set of sector-specific offerings for CXone customers.
    Difference
    0.4%
    Check dated 2026-07-05T15:56:49.000Z thumbnail image
  7. Check
    167 days ago
    Change Detected
    Summary
    Omnichannel Routing, Proactive web engagement, and Outbound Engagement were added as separate features, while Omnichannel Routing and Orchestration, Proactive engagement, and Outbound campaign management were removed. This reflects a restructuring of the feature lineup across pricing tiers and industry packages.
    Difference
    0.6%
    Check dated 2026-05-10T11:06:11.000Z thumbnail image

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