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Latest updates to the Olark Subprocessors page
- Check4 days agoChange DetectedOn the GDPR help page, the explicit 'Chat with us!' text was removed, decreasing the visibility of the direct chat CTA in that section. The page continues to offer contact options, but this specific prompt is no longer displayed there.SummaryDifference0.2%
- Check12 days agoNo Change Detected
- Check19 days agoChange DetectedTwo new subprocessors—Anthropic and Twilio—are now listed on Olark's GDPR page, specifying AI/ML infrastructure and SMS features as data processors.SummaryDifference0.4%
- Check40 days agoChange DetectedThe 'Chat with us!' prompt has been removed from the page, eliminating a direct live chat invitation and potentially changing how visitors access Olark support from this section.SummaryDifference0.2%
- Check76 days agoChange DetectedA 'Chat with us!' option was added to the navigation, and the 'Get Answers' link was removed. This changes how visitors access help resources on the GDPR page.SummaryDifference0.4%
- Check83 days agoChange DetectedThe help/chat widget text and its related quick actions were updated, replacing “Get Help”/“Hide Chat” with a “Get Answers” prompt for AI-supported assistance. The surrounding GDPR informational content and compliance details stay the same.SummaryDifference0.6%
- Check97 days agoChange DetectedAdded 'Hide Chat' and 'Get Help' options to the GDPR help page to improve access to chat controls and support.SummaryDifference0.4%
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