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Latest updates to the Olark Subprocessors page

  1. Check
    2 days ago
    No Change Detected
  2. Check
    9 days ago
    Change Detected
    Summary
    The status banner changes from 'All Systems Operational' to 'Partially Degraded Service', indicating a partial degradation in Olark's platform availability that may affect users interacting with the chat and related tools described on this page.
    Difference
    0.2%
    Check dated 2026-08-16T13:54:24.000Z thumbnail image
  3. Check
    16 days ago
    No Change Detected
  4. Check
    24 days ago
    Change Detected
    Summary
    A new ROI Calculator page has been added to the site, enabling visitors to estimate the potential return on investment from using Olark. This addition introduces a practical tool to assess value during the decision process.
    Difference
    0.2%
    Check dated 2026-08-01T20:13:49.000Z thumbnail image
  5. Check
    31 days ago
    Change Detected
    Summary
    The GDPR page content has been updated to add DPA guidance, consent options in-chat, and privacy tools, while refining explanations of data roles and retention practices; the changes also reorganize how privacy tools and compliance steps are presented on the page.
    Difference
    19%
    Check dated 2026-07-25T17:55:12.000Z thumbnail image
  6. Check
    45 days ago
    Change Detected
    Summary
    On the GDPR help page, the explicit 'Chat with us!' text was removed, decreasing the visibility of the direct chat CTA in that section. The page continues to offer contact options, but this specific prompt is no longer displayed there.
    Difference
    0.2%
    Check dated 2026-07-11T16:17:16.000Z thumbnail image
  7. Check
    59 days ago
    Change Detected
    Summary
    Two new subprocessors—Anthropic and Twilio—are now listed on Olark's GDPR page, specifying AI/ML infrastructure and SMS features as data processors.
    Difference
    0.4%
    Check dated 2026-06-27T06:47:03.000Z thumbnail image
  8. Check
    81 days ago
    Change Detected
    Summary
    The 'Chat with us!' prompt has been removed from the page, eliminating a direct live chat invitation and potentially changing how visitors access Olark support from this section.
    Difference
    0.2%
    Check dated 2026-06-05T17:33:01.000Z thumbnail image

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