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Latest updates to the Olark Subprocessors page

  1. Check
    3 days ago
    Change Detected
    Summary
    The help/chat widget text and its related quick actions were updated, replacing “Get Help”/“Hide Chat” with a “Get Answers” prompt for AI-supported assistance. The surrounding GDPR informational content and compliance details stay the same.
    Difference
    0.6%
    Check dated 2026-04-24T06:09:06.000Z thumbnail image
  2. Check
    10 days ago
    No Change Detected
  3. Check
    17 days ago
    Change Detected
    Summary
    Added 'Hide Chat' and 'Get Help' options to the GDPR help page to improve access to chat controls and support.
    Difference
    0.4%
    Check dated 2026-04-09T21:35:00.000Z thumbnail image
  4. Check
    24 days ago
    Change Detected
    Summary
    Added the marketing taglines 'Connect to learn more' and 'Capture Leads 24/7 with AI-powered chat,' and removed the line 'Provide 24/7 affordable customer service with AI-powered chat.'
    Difference
    0.6%
    Check dated 2026-04-02T15:31:24.000Z thumbnail image
  5. Check
    296 days ago
    Change Detected
    Summary
    The page has been updated to include a new list of subprocessors involved in Olark's services, specifically adding Sentry and OpenAI while removing Kraken.
    Difference
    100%
    Check dated 2025-07-05T02:35:37.000Z thumbnail image
  6. Check
    303 days ago
    Change Detected
    Summary
    The list of subprocessors for Olark services has been updated, removing Kraken and adding Sentry and OpenAI.
    Difference
    100%
    Check dated 2025-06-27T21:19:05.000Z thumbnail image

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