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Latest updates to the Talkdesk Latest Updates page

  1. Check
    3 days ago
    Change Detected
    Summary
    New entries for Talkdesk Commercial & Residential Services Experience Cloud and Talkdesk Voice Platform appear in the release notes dated July 27, 2026. The page also removes Talkdesk Voice Settings and an entry dated June 23, 2026.
    Difference
    0.1%
    Check dated 2026-08-01T09:43:24.000Z thumbnail image
  2. Check
    11 days ago
    No Change Detected
  3. Check
    18 days ago
    Change Detected
    Summary
    The FAQ entry 'FAQ - Using Talkdesk' was removed from the Release Notes page. This updates the article by removing that guidance item.
    Difference
    0.0%
    Check dated 2026-07-18T02:12:34.000Z thumbnail image
  4. Check
    25 days ago
    No Change Detected
  5. Check
    39 days ago
    Change Detected
    Summary
    Starting June 25, 2026, Proactive Outbound contacts are included in Talkdesk Live and Explore reporting, updating the Contacts Dataset and related widgets and dashboards to reflect outbound activity. Users should see higher reported volumes for outbound interactions as these are now counted in standard reports.
    Difference
    2%
    Check dated 2026-06-26T23:50:54.000Z thumbnail image
  6. Check
    60 days ago
    Change Detected
    Summary
    The article's metadata now includes a Last Updated label to indicate revision timing, while the label was removed in another part of the update. This change affects how revision information is displayed rather than the main content of the page.
    Difference
    0.0%
    Check dated 2026-06-05T09:31:17.000Z thumbnail image
  7. Check
    74 days ago
    Change Detected
    Summary
    The May 18, 2026 addition adds a new release note entry to the Talkdesk Live release timeline. The April 22, 2026 entry has been removed from the timeline.
    Difference
    0.0%
    Check dated 2026-05-22T08:21:11.000Z thumbnail image
  8. Check
    82 days ago
    Change Detected
    Summary
    Talkdesk for Salesforce Voice has been added as an available integration, while Talkdesk for Service Cloud Voice has been removed. This update changes the integration options for Talkdesk Live and affects how customers connect Talkdesk Live to Salesforce and Service Cloud workflows.
    Difference
    0.0%
    Check dated 2026-05-15T02:06:54.000Z thumbnail image

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