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Latest updates to the Talkdesk Latest Updates page

  1. Check
    6 days ago
    Change Detected
    Summary
    Added Talkdesk CXA Operations Center (FKA AI Trainer) and removed Talkdesk AI Trainer.
    Difference
    0.0%
    Check dated 2026-03-11T14:57:25.000Z thumbnail image
  2. Check
    13 days ago
    No Change Detected
  3. Check
    20 days ago
    Change Detected
    Summary
    Added Talkdesk Voice Settings entry (Feb 23, 2026) and removed BigCommerce entry (Feb 11, 2026) from Release Notes.
    Difference
    0.1%
    Check dated 2026-02-25T06:32:33.000Z thumbnail image
  4. Check
    27 days ago
    Change Detected
    Summary
    A new release notes entry dated February 11, 2026 was added to the Talkdesk Live Release Notes page, expanding the historical record of changes; To avoid being alerted by small changes, set an alert condition by clicking below.
    Difference
    0.2%
    Check dated 2026-02-18T03:28:25.000Z thumbnail image
  5. Check
    34 days ago
    Change Detected
    Summary
    Added a Custom Start Time option in the Time Span settings for Talkdesk Live widgets, enabling per-widget customization of when metrics reset each day. Dashboard owners can configure custom start times at the widget level to align metric timing with business hours or shifts, with a staged rollout beginning February 12, 2026.
    Difference
    0.4%
    Check dated 2026-02-11T01:54:36.000Z thumbnail image
  6. Check
    41 days ago
    Change Detected
    Summary
    Added: Talkdesk Higher Education Experience Cloud, Talkdesk Scheduled Callbacks, and [Preview] Talkdesk Automation Flows; Removed: Contact Importer, Freshdesk, and Freshservice (effective December 12, 2025).
    Difference
    0.3%
    Check dated 2026-02-03T23:16:41.000Z thumbnail image
  7. Check
    70 days ago
    Change Detected
    Summary
    2026 is added to the Release Notes archive and 2025 is removed. This is a routine archival update and does not affect functionality or user workflows.
    Difference
    0.0%
    Check dated 2026-01-06T02:05:48.000Z thumbnail image

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