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Latest updates to the Talkdesk Latest Updates page

  1. Check
    5 days ago
    No Change Detected
  2. Check
    12 days ago
    No Change Detected
  3. Check
    19 days ago
    Change Detected
    Summary
    Starting June 25, 2026, Proactive Outbound contacts are included in Talkdesk Live and Explore reporting, updating the Contacts Dataset and related widgets and dashboards to reflect outbound activity. Users should see higher reported volumes for outbound interactions as these are now counted in standard reports.
    Difference
    2%
    Check dated 2026-06-26T23:50:54.000Z thumbnail image
  4. Check
    41 days ago
    Change Detected
    Summary
    The article's metadata now includes a Last Updated label to indicate revision timing, while the label was removed in another part of the update. This change affects how revision information is displayed rather than the main content of the page.
    Difference
    0.0%
    Check dated 2026-06-05T09:31:17.000Z thumbnail image
  5. Check
    55 days ago
    Change Detected
    Summary
    The May 18, 2026 addition adds a new release note entry to the Talkdesk Live release timeline. The April 22, 2026 entry has been removed from the timeline.
    Difference
    0.0%
    Check dated 2026-05-22T08:21:11.000Z thumbnail image
  6. Check
    62 days ago
    Change Detected
    Summary
    Talkdesk for Salesforce Voice has been added as an available integration, while Talkdesk for Service Cloud Voice has been removed. This update changes the integration options for Talkdesk Live and affects how customers connect Talkdesk Live to Salesforce and Service Cloud workflows.
    Difference
    0.0%
    Check dated 2026-05-15T02:06:54.000Z thumbnail image
  7. Check
    84 days ago
    Change Detected
    Summary
    The release notes page was updated by adding an entry dated April 22, 2026 and removing the entry dated March 20, 2026.
    Difference
    0.0%
    Check dated 2026-04-23T14:22:15.000Z thumbnail image
  8. Check
    105 days ago
    Change Detected
    Summary
    Release Notes now list new integrations including FAQ - Integrations, Talkdesk Click-to-Call Extension, Automated Tasks, and connections to Zoho, Zingtree, UserVoice, SnapEngage, Shopify, Pipedrive, OnePageCRM, Olark, Nimble, Talkdesk Embedded, LiveChat, Kustomer, Intercom, Keap, Highrise, Help Scout, Google, Front, Freshservice, Freshdesk, BigCommerce, and Contact Importer. English (United States) language support was added, replacing English (US).
    Difference
    1%
    Check dated 2026-04-02T00:34:43.000Z thumbnail image

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