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Latest updates to the Talkdesk Latest Updates page

  1. Check
    today
    Change Detected
    Summary
    The release notes introduce real-time BYOC SIP trunk monitoring widgets, including trunk status, active call counts, jitter, packet loss, round-trip time, and call-quality scores. They also specify the setup prerequisites for using the reporting feature.
    Difference
    8%
    Check dated 2026-11-14T14:25:11.000Z thumbnail image
  2. Check
    7 days ago
    Change Detected
    Summary
    The navigation adds an Archive link and updates the product label from “Talkdesk AI Agent Platform” to “Talkdesk AI Agents Platform.”
    Difference
    0.1%
    Check dated 2026-11-07T14:00:27.000Z thumbnail image
  3. Check
    14 days ago
    Change Detected
    Summary
    The Salesforce integration is now labeled “Talkdesk for Salesforce Partner Contact Center,” with “Salesforce Voice” identified as its former name.
    Difference
    0.0%
    Check dated 2026-10-31T15:21:41.000Z thumbnail image
  4. Check
    21 days ago
    Change Detected
    Summary
    A Support Suite link has been added to the site’s product and support navigation.
    Difference
    0.0%
    Check dated 2026-10-24T14:30:05.000Z thumbnail image
  5. Check
    28 days ago
    Change Detected
    Summary
    Talkdesk Live’s release notes were revised: the Automation Flows label is no longer marked as a preview, the displayed date changes from October 8 to October 15, 2026, and the dark-mode support details are removed.
    Difference
    0.2%
    Check dated 2026-10-17T14:23:21.000Z thumbnail image
  6. Check
    35 days ago
    Change Detected
    Summary
    The October 2026 release notes announce a visual refresh for Talkdesk Live, with improved readability and spacing, updated styling, and dark mode based on system preferences. Existing functionality and workflows remain unchanged.
    Difference
    1.0%
    Check dated 2026-10-10T14:27:30.000Z thumbnail image

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