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Latest updates to the Zendesk Pricing page

  1. Check
    7 days ago
    Change Detected
    Summary
    Pricing page updates add Generative search, Knowledge Builder, Knowledge connectors, App Builder, Version management, and External knowledge storage, with updated storage quotas (1 GB, 500 MB, 100 MB). The 'Knowledge base with generative search' item is removed from the knowledge management features.
    Difference
    0.4%
    Check dated 2025-11-14T17:44:32.000Z thumbnail image
  2. Check
    14 days ago
    No Change Detected
  3. Check
    21 days ago
    Change Detected
    Summary
    Added Accessibility Plan - 2024 Progress Report and Accessibility Plan - 2025 Progress Report to the page. Removed the Footer.
    Difference
    0.1%
    Check dated 2025-10-31T09:58:43.000Z thumbnail image
  4. Check
    28 days ago
    Change Detected
    Summary
    Added a Service Catalog section to the pricing page. Removed the Add-on labeling from plan details.
    Difference
    0.1%
    Check dated 2025-10-24T06:42:35.000Z thumbnail image
  5. Check
    35 days ago
    Change Detected
    Summary
    The page has been expanded to outline a full suite of AI service capabilities and offerings (pricing, app builder, language support, AI agent features, reporting, integrations, and communication tools), while removing a single branding phrase.
    Difference
    8%
    Check dated 2025-10-17T02:02:10.000Z thumbnail image
  6. Check
    43 days ago
    Change Detected
    Summary
    The page now lists added capabilities (automated resolutions up to 10k/year, conversation limits, 5 and 10 App conversations) while removing the shorter variant (10K) of the automated resolutions. Overall, this signals an update to the scale/limits of automated resolutions and app conversation counts.
    Difference
    0.8%
    Check dated 2025-10-09T21:11:08.000Z thumbnail image
  7. Check
    50 days ago
    Change Detected
    Summary
    Replaces multiple sandbox tiers with a simpler set of sandbox-related offerings and purchase options.
    Difference
    1.0%
    Check dated 2025-10-02T19:25:38.000Z thumbnail image

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