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Latest updates to the Zendesk Pricing page
- CheckyesterdayChange DetectedThe pricing page now includes an additional entry for “Trial experience & FAQs” in its resources/help navigation. This expands the supporting information available to visitors considering or using the trial, without changing the actual pricing plans shown.SummaryDifference0.1%

- Check8 days agoChange DetectedPricing page now adds AI-focused features and sections (Zendesk AI, Ticketing, API and developers, AI research, Popular topics, Top AI agents) and removes legacy help/CRM references (New, AI and automation, Ticketing system, Trial experience & FAQs, What is CRM?, CRM software guide, Zendesk Help center, Trending, AI agents ROI calculator).SummaryDifference2%

- Check15 days agoChange DetectedPricing page feature set updated: added Pre-written responses, Automations and triggers, Messaging and live chat, Telephony, and Trial experience & FAQs. Removed Pre-written responses with macros, Customizable automations and triggers, Messaging with live chat, and Phone support.SummaryDifference0.3%

- Check22 days agoChange DetectedPlatform and Knowledge connectors were added to the pricing features; Zendesk AI Agents, Zendesk Help Center, and Company were removed from navigation, and the copyright line now shows © 2026 Zendesk, Inc.SummaryDifference0.4%

- Check29 days agoChange DetectedAdded Forethought integration and self-learning AI to the pricing page; introduced new CTAs (Request Forethought demo, Contact Sales) to drive inquiries.SummaryDifference0.6%

- Check44 days agoChange DetectedAdded a new AI agents ROI calculator to the pricing page to help users estimate ROI for AI agents.SummaryDifference0.1%

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