How to Get a Best Buy Price Match: 2025 Holiday Refund Rules

By Kayla Zhu

Updated December 8, 2025

How to Get The Best Deal With Best Buy Price Matching

Buying electronics during the holidays can often feel like a gamble.

You land a sweet deal on a new 4K TV or laptop during Black Friday, but then spot the exact same item for $50 less just a few weeks later and shake your fist at the retail pricing gods.

But, you don't have to lose out on those savings. Best Buy has one of the most robust price protection policies in retail. If you know the rules, and use the right tools, you can get that difference refunded back to you.

The catch? You have to spot the price drop while it's active. This guide covers how Best Buy’s holiday price match works in 2025 and how to use Visualping to monitor those fluctuating prices for you.

Quick Start: Set Up Best Buy Price Drop Alerts (2 Minutes)

Prefer a visual walkthrough? Start here.

  1. Copy the Product URL: Go to BestBuy.com and find the product you purchased. Copy the URL from your browser.

  2. Paste the URL into Visualping: Head to the Visualping homepage or your own Visualping account dashboard and paste the URL into the job creation. Click "Go".

  3. Set Your Frequency: For high-demand electronics, checking every hour or daily is recommended.

  4. Add an "Alert Me When Condition: Set a specific criteria for your alert to tell Visualping what change you want to be alerted of. For example, "When this product drops in price" 

  5. Click "Start Monitoring": Once you set up your job, you'll get an email right when a price drop is detected on the page. 

Related guides for a deeper dive into price tracking:

Does Best Buy Price Match for the Holidays?

The interior of a Best Buy store

Yes. For the 2025 holiday season, Best Buy lets you request a price adjustment if Best Buy’s own price drops on most items purchased between October 31, 2025, and December 31, 2025, as long as you contact them by January 15, 2026.

The item has to be a new product sold and shipped by Best Buy and must be eligible for the extended Holiday Return & Exchange period. Anything excluded from that extended return window (for example, items tied to third‑party contracts like cell phones or protection plans, certain seasonal/holiday items, and other non‑returnable categories) is also excluded from the Holiday Price Match Guarantee.

Note: The holiday guarantee does not apply to competitor prices at all. It only applies when Best Buy itself lowers the price on the same item during the covered period, and all of Best Buy’s usual price match rules still apply in the background.

Key Requirements (Holiday Price Adjustment):

Proof: You need your original proof of purchase and the current lower Best Buy price (for example, a live product page showing the reduced price at BestBuy.com or in the app).

Availability: The item must be currently available as a new, immediately shippable or in‑stock product from Best Buy at the lower price at the time you request the adjustment.

Identity: The product must be the exact same Best Buy SKU/model, brand, and configuration (e.g., color, storage, etc.), and it must be a new item (not open‑box, refurbished, clearance, or marketplace).

Check Best Buy’s current Holiday Price Match Guarantee and general Price Match pages for the latest list of eligible products, full exclusions, and any changes to dates or conditions, since they can update those terms.

Why Most Shoppers Miss Out on Price Adjustments

Electronics pricing can be very volatile. Algorithms shift the prices of gaming consoles, headphones, and appliances constantly based on demand. To get your refund, you have to catch the drop the moment it happens.

Manually refreshing a browser tab every day during the busy holiday season isn't realistic. By the time you check, the "flash sale" might be over, or the competitor might have sold out, making you ineligible for a match.

This is where Visualping can help Best Buy shoppers save money.

How to Automatically Track Best Buy Prices with Visualping

Visualping is an AI-powered website monitoring tool that checks pages for you. You can set it to watch specific Best Buy product pages and send you an email alert the moment the price changes.

Why Visualping is Essential for Best Buy Shoppers

Visualping gives you the speed required to utilize the Price Match Guarantee effectively.

  • Concrete Proof: Visualping captures a screenshot of the product page before and after the change. This provides a timestamped record of the price drop.

  • Speed: Tech deals move fast. Visualping alerts you typically within minutes or hours (depending on your settings), so you can contact Best Buy chat support before the price bounces back up.

  • Specific Criteria: You can tell Visualping's AI to only email you if the price goes down, preventing spam if the price increases or if review counts change.

How to Set Up a Best Buy Price Tracker on Visualping

A Visualping dashboard showing a Best Buy product listing of a PS5

  1. Copy the Product URL: Go to BestBuy.com and find the product you purchased. Copy the URL from your browser.

  2. Paste the URL into Visualping: Head to the Visualping homepage or your own Visualping account dashboard and paste the URL into the job creation. Click "Go".

  3. Select the Price Area (or Monitor Full Page): Visualping will load a preview of the page. Click and drag a box around the price tag, or select the full page to monitor.

  4. Set Your Frequency: For holiday tech deals, checking every hour or daily is recommended.

  5. Add an "Alert Me When Condition: Set a specific criteria for your alert to tell Visualping's AI what change you want to be alerted of. For example, "when this product drops in price"

  6. Click Start Monitoring: Once you set up your job, you'll get an email right when a price drop is detected on the page. 

How to Request a Price Match at Best Buy

If the product you're monitoring with Visualping drops in price, you can contact Best Buy immediately to request your price adjustment.

  • In-Store Purchases: Head to the Customer Service desk at any Best Buy store. Bring your receipt and your phone showing the live competitor price or the lower Best Buy price.

  • Online Purchases: The fastest method is the Best Buy Chat. You can also call 1-888-BEST BUY (1-888-237-8289). Have your order number ready.

Note: Best Buy enforces a "blackout" period for price matching. They generally do not match prices from the Thursday before Thanksgiving through the Monday after Thanksgiving (Cyber Monday).

Monitor your purchases automatically with Visualping
Don't leave money on the table. Sign up with Visualping to catch every price drop, request a price match, and save some extra bucks this holiday season.
STEP 1: Enter the URL you want to monitor
STEP 2: Enter your email address

FAQs

Does Best Buy price match other retailers in 2025?

Yes. Best Buy will price match qualifying items from select local retail competitors and major online retailers, as long as the item is identical (same brand, model, and specs) and in stock at both stores at the time of the request.

They do not match marketplace sellers, membership‑only prices, auction sites, or prices that are part of special events, doorbusters, or error/misprint promotions.

Can I price match an item after I bought it?

Yes, in many cases you can request a price adjustment after purchase if Best Buy’s own price goes lower within your return/price‑adjustment window. For the 2025 holiday season, most items purchased between October 31, 2025, and December 31, 2025, can be price matched to a lower Best Buy price through January 15, 2026, under Best Buy’s Holiday Price Match Guarantee.

My Best Buy Plus and My Best Buy Total members may have longer standard return and price‑adjustment windows on many products, but the specific holiday dates and any exclusions should always be confirmed on BestBuy.com.

Does Best Buy price match clearance items?

No. Best Buy’s price matching does not apply to clearance, open‑box, refurbished, pre‑owned, or liquidation pricing, and these items also are not eligible for most price‑adjustment requests.

The policy also excludes special “bundle” or package offers, free or gift‑with‑purchase items, and obvious pricing errors or misprints.

Want to get price drop alerts so you can request a price match?

Sign up with Visualping to get price drop alerts.

Kayla Zhu

Kayla is the Public Relations Specialist at Visualping. Her background is in data-driven journalism, and she has previously worked at various media outlets. In her spare time, she enjoys catching a film at her local cinema, playing ultimate frisbee, and making very specific Spotify playlists.